Adding Channels

A channel is a connection between a communication application and SearchAssist. Your SearchAssist app can communicate with one or more channels.

  • Currently, SearchAssist allows you to configure channels only through Web/Mobile Client.

Follow these steps to add channels:

  1. Click the Manage menu tab.
  2. In the left pane, click Channels.
  3. On the Channels page, click the Web/Mobile Client card.
  4. Click the Select Credential field and choose an option: create a new credential or select an existing one.

    • App ID, Client ID, and Client Secret ID are auto-generated.
    • By default, the Channel Enabled toggle is on.
  5. Paste in the Client Secret ID. 
  6. Click Save.

 

On the Web/Mobile Client’s Instructions page, find the instructions displayed in four steps:

  • Register Credential  to create a credential or register an existing credential
  • Define Callback URL of your credential that invokes the SearchAssistKit SDK events
  • Select Events required and complete the setup process
  • Click Continue
  • On the Web/Mobile Client’s Generate Token page, you can find the Search Assistant details:
  • App ID, Client ID, and Client Secret ID are auto-generated.
    • Under the Allow Alert Task Setup section,  select any of the following options:
      • Yes, let users set up alert tasks using the web client
      • No, do not list alert tasks or allow users to set up alert tasks using the web client