OVERVIEW
Virtual Assistants
Kore.ai Platform
Key Concepts
Natural Language Processing (NLP)
Accessing Platform
VIRTUAL ASSISTANTS
Virtual Assistant Builder
Virtual Assistant Types
Getting Started
Create a Simple Bot
SKILLS
Storyboard
Dialog Tasks
Introduction
Dialog Builder (New)
Dialog Builder (Legacy)
User Intent Node
Dialog Node
Entity Node
Supported Entity Types
Composite Entities
Supported Colors
Supported Company Names
Form Node
Logic Node
Message Nodes
Confirmation Nodes
Bot Action Node
Service Node
Custom Authentication
2-way SSL for Service nodes
Script Node
Agent Transfer Node
WebHook Node
Grouping Nodes
Connections & Transitions
Manage Dialogs
User Prompts
Knowledge Graph
Terminology
Building
Generation
Importing and Exporting
Analysis
Knowledge Extraction
Train
Build
Alert Tasks
Introduction
Ignore Words and Field Memory
How to Schedule a Smart Alert
Small Talk
Digital Views
Introduction
How to Configure Digital Views
Digital Forms
Overview
How to Configure Digital Forms
NATURAL LANGUAGE
Overview
Machine Learning
Introduction
Model Validation
Fundamental Meaning
Introduction
NLP Guidelines
Knowledge Graph
Traits
Introduction
How to Use Traits
Ranking and Resolver
Advanced NLP Configurations
INTELLIGENCE
Overview
Context Management
Overview
Session and Context Variables
Context Object
How to Manage Context Switching
Manage Interruptions
Dialog Management
Sub Intents & Follow-up Intents
Amend Entity
Multi-Intent Detection
Sentiment Management
Tone Analysis
Sentiment Management
Event Based Bot Actions
Default Conversations
Default Standard Responses
TEST & DEBUG
Talk to Bot
Utterance Testing
Batch Testing
Record Conversations
Conversation Testing
CHANNELS
PUBLISH
ANALYZE
Overview
Dashboard
Custom Dashboard
Overview
How to Create Custom Dashboard
Conversation Flows
NLP Metrics
ADVANCED TOPICS
Universal Bots
Overview
Defining
Creating
Training
Customizing
Enabling Languages
Store
Smart Bots
Defining
koreUtil Libraries
SETTINGS
Authorization
Language Management
PII Settings
Variables
Functions
IVR Integration
General Settings
Management
Import & Export
Delete
Bot Versioning
Collaborative Development
Plan Management
API GUIDE
API Overview
API List
API Collection
SDKs
SDK Overview
SDK Security
SDK App Registration
Web SDK Tutorial
Message Formatting and Templates
Mobile SDK Push Notification
Widget SDK Tutorial
Widget SDK – Message Formatting and Templates
Web Socket Connect & RTM
Using the BotKit SDK
Installing
Configuring
Events
Functions
BotKit SDK Tutorial – Agent Transfer
BotKit SDK Tutorial – Flight Search Sample Bot
Using an External NLP Engine
ADMINISTRATION
HOW TOs
Create a Simple Bot
Create a Banking Bot
Transfer Funds Task
Update Balance Task
Context Switching
Using Traits
Schedule a Smart Alert
Configure UI Forms
Add Form Data into Data Tables
Configuring Digital Views
Add Data to Data Tables
Update Data in Data Tables
Custom Dashboard
Custom Tags to filter Bot Metrics
Patterns for Intents & Entities
Build Knowledge Graph
Global Variables
Content Variables
Using Bot Functions
Configure Agent Transfer
RELEASE NOTES

モバイル SDK プッシュ通知

Kore.ai は、モバイル SDK チャネルを介したモバイル デバイスへのプッシュ通知の送信をサポートしています。Kore モバイル SDK は、ネイティブ ホストのモバイル アプリケーションに組み込まれ、APNS と GCM プロバイダによるプッシュ通知のサブスクリプションを管理する役割を担います。ホスト モバイル アプリケーション サーバーは、Kore.ai からの更新を受け取るために、Webhook をホストする必要があります。これらの更新は、プッシュ通知としてデバイスに送信されます。

プッシュ通知の登録

  1. 「APP の作成」画面で、[有効] のチェック ボックスをクリックします。
  2. チェックボックスの下のボックスには、プッシュ通知を送信する URL を入力します。

ユーザー デバイス登録

通知を受け取ることを選択した各ユーザーに対して、モバイル アプリケーションはデバイスとユーザーの詳細を Kore.ai に送信する必要があります。Kore.ai は、Webhook 呼び出しを行う際に、デバイスの詳細とユーザー ID を送信します。

サブスクリプション API

  • エンドポイント
    POST https://bots.kore.ai/api/users/:userId/sdknotifications/subscribe
  • 認証ヘッダー authorization: “bearer xxxxxxxxxxxxxxx”
  • ペイロード
    {deviceId : , (required) osType : ios / android (required) }
  • サンプル リクエスト
    curl -X POST \ https://bots.kore.ai/api/users/u-46b5fdXXXXXXXXX-4b85347a38ea/sdknotifications/subscribe \ -H 'authorization: bearer jmABumfQUt8AaMXXXXXXXXXXXXXXXXXz0hsvVI' \ -H 'content-type: application/json' \ -d ' { "deviceId" : "device123", "osType" : "ios" }'

サブスクリプション解除 API

  • エンドポイント
    削除 https://bots.kore.ai/api/users/:userId/sdknotifications/unsubscribe
  • 認証ヘッダー authorization: “bearer xxxxxxxxxxxxxxx”
  • ペイロード
    {deviceId : , (required) osType : ios / android (required) }
  • サンプル リクエスト
    curl -X DELETE \ https://bots.kore.ai/api/users/u-46b5fdXXXXXXXXX-4b85347a38ea/sdknotifications/unsubscribe \ -H 'authorization: bearer jmABumfQUt8AaMXXXXXXXXXXXXXXXXXz0hsvVI' \ -H 'content-type: application/json' \ -d ' { "deviceId" : "device123", "osType" : "ios" }'
OVERVIEW
Virtual Assistants
Kore.ai Platform
Key Concepts
Natural Language Processing (NLP)
Accessing Platform
VIRTUAL ASSISTANTS
Virtual Assistant Builder
Virtual Assistant Types
Getting Started
Create a Simple Bot
SKILLS
Storyboard
Dialog Tasks
Introduction
Dialog Builder (New)
Dialog Builder (Legacy)
User Intent Node
Dialog Node
Entity Node
Supported Entity Types
Composite Entities
Supported Colors
Supported Company Names
Form Node
Logic Node
Message Nodes
Confirmation Nodes
Bot Action Node
Service Node
Custom Authentication
2-way SSL for Service nodes
Script Node
Agent Transfer Node
WebHook Node
Grouping Nodes
Connections & Transitions
Manage Dialogs
User Prompts
Knowledge Graph
Terminology
Building
Generation
Importing and Exporting
Analysis
Knowledge Extraction
Train
Build
Alert Tasks
Introduction
Ignore Words and Field Memory
How to Schedule a Smart Alert
Small Talk
Digital Views
Introduction
How to Configure Digital Views
Digital Forms
Overview
How to Configure Digital Forms
NATURAL LANGUAGE
Overview
Machine Learning
Introduction
Model Validation
Fundamental Meaning
Introduction
NLP Guidelines
Knowledge Graph
Traits
Introduction
How to Use Traits
Ranking and Resolver
Advanced NLP Configurations
INTELLIGENCE
Overview
Context Management
Overview
Session and Context Variables
Context Object
How to Manage Context Switching
Manage Interruptions
Dialog Management
Sub Intents & Follow-up Intents
Amend Entity
Multi-Intent Detection
Sentiment Management
Tone Analysis
Sentiment Management
Event Based Bot Actions
Default Conversations
Default Standard Responses
TEST & DEBUG
Talk to Bot
Utterance Testing
Batch Testing
Record Conversations
Conversation Testing
CHANNELS
PUBLISH
ANALYZE
Overview
Dashboard
Custom Dashboard
Overview
How to Create Custom Dashboard
Conversation Flows
NLP Metrics
ADVANCED TOPICS
Universal Bots
Overview
Defining
Creating
Training
Customizing
Enabling Languages
Store
Smart Bots
Defining
koreUtil Libraries
SETTINGS
Authorization
Language Management
PII Settings
Variables
Functions
IVR Integration
General Settings
Management
Import & Export
Delete
Bot Versioning
Collaborative Development
Plan Management
API GUIDE
API Overview
API List
API Collection
SDKs
SDK Overview
SDK Security
SDK App Registration
Web SDK Tutorial
Message Formatting and Templates
Mobile SDK Push Notification
Widget SDK Tutorial
Widget SDK – Message Formatting and Templates
Web Socket Connect & RTM
Using the BotKit SDK
Installing
Configuring
Events
Functions
BotKit SDK Tutorial – Agent Transfer
BotKit SDK Tutorial – Flight Search Sample Bot
Using an External NLP Engine
ADMINISTRATION
HOW TOs
Create a Simple Bot
Create a Banking Bot
Transfer Funds Task
Update Balance Task
Context Switching
Using Traits
Schedule a Smart Alert
Configure UI Forms
Add Form Data into Data Tables
Configuring Digital Views
Add Data to Data Tables
Update Data in Data Tables
Custom Dashboard
Custom Tags to filter Bot Metrics
Patterns for Intents & Entities
Build Knowledge Graph
Global Variables
Content Variables
Using Bot Functions
Configure Agent Transfer
RELEASE NOTES

Mobile SDK Push Notification

Kore.ai supports sending push notifications to mobile devices over the Mobile SDK channel.

Kore mobile SDKs get embedded with the native host mobile application, which is responsible for managing push notification subscriptions with APNS and GCM provider. The Host Mobile application server needs to host a webhook to receive updates from Kore.ai. It sends these updates as push notifications to the devices.

Registering for Push Notification

  1. On the Create APP screen, click the Enable checkbox.
  2. In the box below the checkbox, enter a URL to which the push notification should be sent.

User Device Registration

For each user who opts to receive the notification, the Mobile Application needs to send the device and user details to Kore.ai. Kore.ai sends device details and the user ID while making the webhook call.

Subscription API

  • Endpoint
    POST https://bots.kore.ai/api/users/:userId/sdknotifications/subscribe
  • Authorization Header
    authorization: “bearer xxxxxxxxxxxxxxx”
  • Payload
    {deviceId : , (required)
    osType : ios  / android  (required)
    }
  • Sample Request
    curl -X POST \
      https://bots.kore.ai/api/users/u-46b5fdXXXXXXXXX-4b85347a38ea/sdknotifications/subscribe \
      -H 'authorization: bearer jmABumfQUt8AaMXXXXXXXXXXXXXXXXXz0hsvVI' \
      -H 'content-type: application/json' \
      -d '  {
             "deviceId" : "device123",
             "osType" : "ios"
              }'

Unsubscription API

  • Endpoint
    DELETE https://bots.kore.ai/api/users/:userId/sdknotifications/unsubscribe
  • Authorization Header
    authorization: “bearer xxxxxxxxxxxxxxx”
  • Payload
         {deviceId : , (required)
          osType : ios  / android  (required)
         }
  • Sample Request
    curl -X DELETE \
      https://bots.kore.ai/api/users/u-46b5fdXXXXXXXXX-4b85347a38ea/sdknotifications/unsubscribe \
      -H 'authorization: bearer jmABumfQUt8AaMXXXXXXXXXXXXXXXXXz0hsvVI' \
      -H 'content-type: application/json' \
      -d '  {
             "deviceId" : "device123",
             "osType" : "ios"
             }'