OVERVIEW
Virtual Assistants
Kore.ai Platform
Key Concepts
Natural Language Processing (NLP)
Accessing Platform
VIRTUAL ASSISTANTS
Virtual Assistant Builder
Virtual Assistant Types
Getting Started
Create a Simple Bot
SKILLS
Storyboard
Dialog Tasks
Introduction
Dialog Builder (New)
Dialog Builder (Legacy)
User Intent Node
Dialog Node
Entity Node
Supported Entity Types
Composite Entities
Supported Colors
Supported Company Names
Form Node
Logic Node
Message Nodes
Confirmation Nodes
Bot Action Node
Service Node
Custom Authentication
2-way SSL for Service nodes
Script Node
Agent Transfer Node
WebHook Node
Grouping Nodes
Connections & Transitions
Manage Dialogs
User Prompts
Knowledge Graph
Terminology
Building
Generation
Importing and Exporting
Analysis
Knowledge Extraction
Train
Build
Alert Tasks
Introduction
Ignore Words and Field Memory
How to Schedule a Smart Alert
Small Talk
Digital Views
Introduction
How to Configure Digital Views
Digital Forms
Overview
How to Configure Digital Forms
NATURAL LANGUAGE
Overview
Machine Learning
Introduction
Model Validation
Fundamental Meaning
Introduction
NLP Guidelines
Knowledge Graph
Traits
Introduction
How to Use Traits
Ranking and Resolver
Advanced NLP Configurations
INTELLIGENCE
Overview
Context Management
Overview
Session and Context Variables
Context Object
How to Manage Context Switching
Manage Interruptions
Dialog Management
Sub Intents & Follow-up Intents
Amend Entity
Multi-Intent Detection
Sentiment Management
Tone Analysis
Sentiment Management
Event Based Bot Actions
Default Conversations
Default Standard Responses
TEST & DEBUG
Talk to Bot
Utterance Testing
Batch Testing
Record Conversations
Conversation Testing
CHANNELS
PUBLISH
ANALYZE
Overview
Dashboard
Custom Dashboard
Overview
How to Create Custom Dashboard
Conversation Flows
NLP Metrics
ADVANCED TOPICS
Universal Bots
Overview
Defining
Creating
Training
Customizing
Enabling Languages
Store
Smart Bots
Defining
koreUtil Libraries
SETTINGS
Authorization
Language Management
PII Settings
Variables
Functions
IVR Integration
General Settings
Management
Import & Export
Delete
Bot Versioning
Collaborative Development
Plan Management
API GUIDE
API Overview
API List
API Collection
SDKs
SDK Overview
SDK Security
SDK App Registration
Web SDK Tutorial
Message Formatting and Templates
Mobile SDK Push Notification
Widget SDK Tutorial
Widget SDK – Message Formatting and Templates
Web Socket Connect & RTM
Using the BotKit SDK
Installing
Configuring
Events
Functions
BotKit SDK Tutorial – Agent Transfer
BotKit SDK Tutorial – Flight Search Sample Bot
Using an External NLP Engine
ADMINISTRATION
HOW TOs
Create a Simple Bot
Create a Banking Bot
Transfer Funds Task
Update Balance Task
Context Switching
Using Traits
Schedule a Smart Alert
Configure UI Forms
Add Form Data into Data Tables
Configuring Digital Views
Add Data to Data Tables
Update Data in Data Tables
Custom Dashboard
Custom Tags to filter Bot Metrics
Patterns for Intents & Entities
Build Knowledge Graph
Global Variables
Content Variables
Using Bot Functions
Configure Agent Transfer
RELEASE NOTES

Installing Sample Bots

To get you started with Bot Builder and Kore.ai bots, you can install a fully-defined sample bot that you can view, modify, and clone to explore end-to-end bot definitions.

Each sample bot is designed and defined to demonstrate most of the features of Kore.ai bots to include authorization setup, alert tasks, action tasks, dialog tasks, knowledge tasks, and various channels. These Bots also incorporate our SDKs that allow you to run Kore.ai bots in your applications as web services, or mobile operating systems.

To install sample bots, click the New Bot and select Install Sample Bots.

You can install one or more of the sample bots, and install multiple instances of each sample bot as needed.
To install a sample bot

  1. Log on to Bot Builder.
  2. To install sample bots, click New Bot and select Install Sample Bots.
  3. Search and hover over a sample bot you want to install, and then click the Install button displayed.
  4. Setup instructions and configurations if any, depending on the sample bot selected, will be displayed.

For detailed installation, configuration, and description of sample Bots see:

  • GitHub Sample – You can use this sample bot to access GitHub APIs and familiarize yourself with basic features of the Bots Platform, by defining authorization and exploring the task configurations for alert tasks and action tasks. For more information, see the Github Sample Bot.
  • Asana Sample – You can use the Asana Sample bot to learn about creating dialog and alert tasks, as well as channel-specific message formats, linked intents, storing and using data from the session context object, and authentication using OAuth 2. For more information, see the Asana Sample Bot.
  • Travel Planning Sample – This sample bot is defined with two dialog tasks using open APIs to get flight information, location information, and weather details. You can use this bot to learn about optimizing NLP and designing more complex dialog tasks., as well as an alert task, information task, action task, and knowledge task. For more information, see the Travel Planning Sample Bot.
  • Flight Search Sample – This bot is based on the Kore.ai BotKit SDK that you can use to host the bot on your server to respond to a user using webhooks. This bot is based on a dialog task, and also has a knowledge task. For more information, see the Flight Search Sample Bot.