OVERVIEW
Virtual Assistants
Kore.ai Platform
Key Concepts
Natural Language Processing (NLP)
Accessing Platform
VIRTUAL ASSISTANTS
Virtual Assistant Builder
Virtual Assistant Types
Getting Started
Create a Simple Bot
SKILLS
Storyboard
Dialog Tasks
Introduction
Dialog Builder (New)
Dialog Builder (Legacy)
User Intent Node
Dialog Node
Entity Node
Supported Entity Types
Composite Entities
Supported Colors
Supported Company Names
Form Node
Logic Node
Message Nodes
Confirmation Nodes
Bot Action Node
Service Node
Custom Authentication
2-way SSL for Service nodes
Script Node
Agent Transfer Node
WebHook Node
Grouping Nodes
Connections & Transitions
Manage Dialogs
User Prompts
Knowledge Graph
Terminology
Building
Generation
Importing and Exporting
Analysis
Knowledge Extraction
Train
Build
Alert Tasks
Introduction
Ignore Words and Field Memory
How to Schedule a Smart Alert
Small Talk
Digital Views
Introduction
How to Configure Digital Views
Digital Forms
Overview
How to Configure Digital Forms
NATURAL LANGUAGE
Overview
Machine Learning
Introduction
Model Validation
Fundamental Meaning
Introduction
NLP Guidelines
Knowledge Graph
Traits
Introduction
How to Use Traits
Ranking and Resolver
Advanced NLP Configurations
INTELLIGENCE
Overview
Context Management
Overview
Session and Context Variables
Context Object
How to Manage Context Switching
Manage Interruptions
Dialog Management
Sub Intents & Follow-up Intents
Amend Entity
Multi-Intent Detection
Sentiment Management
Tone Analysis
Sentiment Management
Event Based Bot Actions
Default Conversations
Default Standard Responses
TEST & DEBUG
Talk to Bot
Utterance Testing
Batch Testing
Record Conversations
Conversation Testing
CHANNELS
PUBLISH
ANALYZE
Overview
Dashboard
Custom Dashboard
Overview
How to Create Custom Dashboard
Conversation Flows
NLP Metrics
ADVANCED TOPICS
Universal Bots
Overview
Defining
Creating
Training
Customizing
Enabling Languages
Store
Smart Bots
Defining
koreUtil Libraries
SETTINGS
Authorization
Language Management
PII Settings
Variables
Functions
IVR Integration
General Settings
Management
Import & Export
Delete
Bot Versioning
Collaborative Development
Plan Management
API GUIDE
API Overview
API List
API Collection
SDKs
SDK Overview
SDK Security
SDK App Registration
Web SDK Tutorial
Message Formatting and Templates
Mobile SDK Push Notification
Widget SDK Tutorial
Widget SDK – Message Formatting and Templates
Web Socket Connect & RTM
Using the BotKit SDK
Installing
Configuring
Events
Functions
BotKit SDK Tutorial – Agent Transfer
BotKit SDK Tutorial – Flight Search Sample Bot
Using an External NLP Engine
ADMINISTRATION
HOW TOs
Create a Simple Bot
Create a Banking Bot
Transfer Funds Task
Update Balance Task
Context Switching
Using Traits
Schedule a Smart Alert
Configure UI Forms
Add Form Data into Data Tables
Configuring Digital Views
Add Data to Data Tables
Update Data in Data Tables
Custom Dashboard
Custom Tags to filter Bot Metrics
Patterns for Intents & Entities
Build Knowledge Graph
Global Variables
Content Variables
Using Bot Functions
Configure Agent Transfer
RELEASE NOTES

Github Sample Bot

The GitHub Sample bot contains the basic configuration for registering an app with GitHub, generating authentication tokens, and then adding those tokens to the bot in Bot Builder. After configuration, you can test the bot using the Talk to Bot feature to test any of the following configured alerts and actions.

  • Alert Tasks
    • Commit update
    • Issue created
    • Pull Request Notification
  • Action Tasks
    • Create Pull Request
    • Comment Issue
    • Create Issue

Installing the GitHub Sample Bot

The GitHub Sample Bot is only available in Bot Builder and must be added as a new bot. It has a limited design specifically configured to demonstrate certain bot features.

Note: This sample bot is similar but not the same as the built-in bot for GitHub available at the Kore.ai Bot Store.

Step 1: Install the GitHub Sample Bot

  1. To view your sample bots, click the down-arrow next to the  +New Bot and select Install Sample Bots.
  2. Hover over the GitHub Sample bot, and then click the Install button.
  3. On the GitHub Sample page, on the Instructions tab, note the callback URL https://idp.kore.ai/workflows/callback.  You need to paste into your Github App registration later.

Step 2: Register your GitHub App

  1. To register your Github App, log on to GitHub at https://github.com/settings/developers.
  2. Select OAuth applications on the lefthand navigation menu, and then click Register a new application.
  3. In the Application name field, enter the name of your GitHub App, for example, My GitHub App.
  4. Optionally, add a Homepage URL and Application description.
  5. Paste the URL copied from Bot Builder, https://idp.kore.ai/workflows/callback, into the Authorization callback URL field as shown in the following illustration.
  6. Click Register application. The < My GitHub App name > page is displayed as shown in the following illustration with client credentials.
  7. Copy the GitHub Client ID and Client Secret
  8. Go back to the Bot Builder, Sample Bot Installation page.
  9. Copy the above values into the ClientID and ClientSecret fields on the Configuration tab, and click Done.
  10. The GitHub Sample successfully installed message is displayed.

Step 3: Authorize the Bot

  1. From the Bot Builder Home page, select your bot, and then click the Talk to Bot  icon to test the GitHub Sample bot.
  2. A link to authorize Kore.ai to access your GitHub repository is displayed on first use of the bot.
  3. Click the link, and then complete a one-time authorization for the user with GitHub.

Step 4: Customizing the Sample Bot

Try out your bot using Talk to Bot and test all the alerts and actions. Then review the configuration tabs of the bot in Bot Builder:

Bot Tasks – Add or modify tasks. This bot is configured with 3 alert tasks and 3 actions task. You can also add dialog tasks, information tasks, knowledge tasks, and configure flows. Know more

Natural Language – Review and optimize natural language processing and machine language understanding of your bot. Know more.

Channels – Enable this bot for one or more communication channels. This bot is enabled for the Kore channel by default. Know more.

Settings – Edit or define bot settings, such as name, icon, and other settings. Know more.

Publishing – You can publish alert, action, or dialog tasks for Standard Bots for an enterprise or to the Kore.ai Bot Store. For more information, see Publishing Tasks.

Analyze – You can review the full conversation between the Bots Platform and a user using Chat History. For more detail, you can review and analyze both successful, and unsuccessful interactions between a Bot and a user in the Chat Logs section. If necessary, based on the interaction, you can initiate Bot training to better handle future communication transactions. For more information, see Analyzing Your Bot.