You can configure alerts that allow you to receive notifications if an instance of your process appl fails. To enable and configure instance failure alerts, follow the below steps:
- Click the Settings tab on the top.
- By default, the General Settings page is displayed.
- On the left pane, click Alerts.
- On the Alerts page, turn on the Instance Failure Alert toggle and configure the following details:
- Notify To – By default, the Process Owner is selected. So, the alert notification is sent to the Process Owner.
- Subject – By default, the subject of the notification mail is displayed. For example, a request has failed.
- Message – By default, the message is displayed. The reason for failure will be appended to the message you draft. You can modify only the custom message.