In any business scenario, it is important that you are able to measure the performance. With the SmartAssist set of Analytics features, you can track the application performance to improve all aspects of the customer experience.  

SmartAssist provides two broad areas where you can track performance. You can get an overview of the day’s performance using the Live Board or perform a detailed analysis using the Analytics section.

  • Live Board – A snapshot of the day’s performance 
  • Analytics – A detailed overview of the performance

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