When you signup as a new user to the SearchAssist platform, you will be added to the free subscription plan. You can continue on the free subscription or join a paid plan of your choice. On the landing page, you will be given an option to Upgrade Your Plan along with the usage details like document limit and query limit reached.

The Billing & Usage section of the SearchAssist application gives you the usage details and options to join/upgrade a plan. From this section, you can see the various pricing options and usage details and choose the appropriate plan that suits your business needs.

Plan Details

From this section:

  • You can view the current subscription plan along with the Renewal Date.
  • You can:
    • Add Overage – add document & query overage if the number of queries or documents allotted in the plan is reaching the maximum limit,
    • Change Plan – You can downgrade or upgrade a plan. In case of a downgrade, you need to delete all the documents and indices that exceed the limit. The Rules, Index stages, Experiments that exceed the limit need to be deleted.
    • Cancel Subscription – You can cancel the subscription any time, but requests in the middle of a billing cycle will be honored only at the end of the billing cycle
  • If you are under the free trial period, you will able to select a plan in monthly/annual subscription. You can also compare the features and price of all the available plans before choosing a plan.
  • The Usage section gives you an overview of the query and document usage. You can add document & query overage if the number of queries or documents allotted in the plan is reaching the maximum limit.
  • Usage Metrics:
    • Document Ingestion Analytics detailing the documents ingested in last 6 months, Query Usage in last 6 months
    • Query Usage Analytics with a list of all the queries that were performed in the billing cycle, query types, channel in which the query was performed, whether the query reverted any results, and the date & time of the query.

Usage Log

Once the app is active, a usage log will be built for the live data.
Usage Log gives you a list of all search queries along with the details like:

  • Search Query
  • Type of query – whether it was a search query, picked from live search, or based on suggestions;
  • Results were displayed or the query yielded in no result;
  • Date & Time when the query was posed by the user.

You have the options to:

  • Search for a specific query;
  • Download the logs;
  • Sort on type, results, or date & time;
  • Filter on type and results.


Once you subscribe to a plan, you can view the invoices here.

You can view:

  • Invoice Id;
  • Billing Period;
  • Invoice Amount;
  • Subscription Type – Annual or Monthly;
  • Invoice Date

You can:

  • Search for a specific invoice;
  • Sort by Invoice Date;
  • For each invoice, Download the specific invoice.

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