{"id":397,"date":"2020-01-02T07:03:08","date_gmt":"2020-01-02T07:03:08","guid":{"rendered":"https:\/\/docs.kora.ai\/?p=397"},"modified":"2020-01-02T07:03:08","modified_gmt":"2020-01-02T07:03:08","slug":"onboarding","status":"publish","type":"post","link":"https:\/\/multisite.korebots.com\/workassist\/onboarding\/","title":{"rendered":"Kora – Modern Employee Experience"},"content":{"rendered":"

Once your Enterprise Admin configures Kora for enterprise use, he\/she would be enrolling users.<\/p>\n

You, as a user, will receive an invitation mail from Kora. You should \u2018Accept\u2019 the invitation to navigate to the login page. Depending on the domain type registered, you will be redirected to the respective SSO login screens – Google, Office 365, or a simple Email id sign-up page.<\/p>\n

Register your email id, grant the necessary permissions to Kora and you are all set to leverage the AI technology and bring consumer-like experiences to create an engaging work environment.<\/p>\n<\/div><\/div>[vc_separator css=”.vc_custom_1583149806060{margin-top: 10px !important;}”]

Omnichannel Experience<\/h2>\n

Once registered, you can access Kora anytime, anywhere from your mobile, desktop, and web apps.<\/p>\n

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  1. Mobile<\/strong> – Android and iOS offerings are available from the Play Store and App Store. You can download it from there. In case your organization has an MDM setup, then you need to use the corresponding protocol. For more on how to use the mobile app, refer here<\/a>.<\/li>\n
  2. Desktop<\/strong> – Download the installer to set up the desktop system tray application. Contact your enterprise admin for details. For more on how to use the desktop system tray, refer here<\/a>.<\/li>\n
  3. Browser<\/strong> – Check with your enterprise admin for details on accessing the Kora web app. For more on how to use the web app, refer here<\/a>.<\/li>\n<\/ol>\n<\/div><\/div>[vc_separator css=”.vc_custom_1583149806060{margin-top: 10px !important;}”]

    Universal Digital Assistant<\/h2>\n

    Kora is your Universal Digital Assistant. As such it empowers you to access and operate your enterprise systems (like HR, IT Helpdesk, CRM) from a single interface, thereby providing a seamless experience across applications.<\/p>\n

    Kora easily integrates with your enterprise apps and skills, including conversational skills, and knowledge search skills. You can invoke any skill by simply using the trigger phrase (eg: Ask ITSM) or allow Kora to invoke the appropriate skill based on your request. For example, if you say \u201cWhat is the status of my Incident #TN723<\/em>\u201d and Kora will automatically invoke the ITSM skill.<\/p>\n

    The skills come in two forms:<\/p>\n