{"id":30392,"date":"2021-08-24T12:03:11","date_gmt":"2021-08-24T11:03:11","guid":{"rendered":"https:\/\/multisite.korebots.com\/v9-0\/uncategorised-ja\/conversation-history-api\/"},"modified":"2021-08-24T12:10:12","modified_gmt":"2021-08-24T11:10:12","slug":"conversation-history-api","status":"publish","type":"post","link":"https:\/\/multisite.korebots.com\/v9-0\/uncategorised-ja\/conversation-history-api\/","title":{"rendered":"\u4f1a\u8a71\u5c65\u6b74API"},"content":{"rendered":"

\u30dc\u30c3\u30c8\u3068\u30e6\u30fc\u30b6\u30fc\u306e\u9593\u3067\u4ea4\u308f\u3055\u308c\u305f\u4f1a\u8a71\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u3001\u9006\u306e\u6642\u7cfb\u5217\u3067\u53d6\u5f97\u3057\u307e\u3059\u3002\u3053\u306eAPI\u306f\u30da\u30fc\u30b8\u30cd\u30fc\u30b7\u30e7\u30f3\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002\u30aa\u30d5\u30bb\u30c3\u30c8\/\u30b9\u30ad\u30c3\u30d7\u3092\u884c\u3063\u305f\u308a\u3001\u4e00\u5ea6\u306b\u7279\u5b9a\u306e\u6570\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u53d6\u5f97\u3059\u308b\u5236\u9650\u3092\u8a2d\u3051\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306f\u3001\u307e\u3082\u306a\u304f\u5ec3\u6b62\u4e88\u5b9a\u306e\u65e7API<\/a>\u306e\u65b0\u3057\u3044\u30d0\u30fc\u30b8\u30e7\u30f3\u3067\u3059\u3002\u3053\u306e\u6539\u8a02\u7248\u306eAPI\u306f\u3001\u65e7\u30d0\u30fc\u30b8\u30e7\u30f3\u306eBotKit\u3084\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3078\u306e\u8ee2\u9001\u3092\u6709\u52b9\u306b\u3059\u308b\u969b\u306e\u5236\u9650\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u306eAPI\u3092\u4f7f\u7528\u3059\u308b\u305f\u3081\u306b\u3001\u30a2\u30d7\u30ea\u306f [\u30c1\u30e3\u30c3\u30c8\u5c65\u6b74<\/em>] \u306b\u3042\u308b\u30dc\u30c3\u30c8\u30d3\u30eb\u30c0\u30fc\u306eAPI\u30b9\u30b3\u30fc\u30d7\u3092\u5fc5\u8981\u3068\u3057\u307e\u3059\u3002\u3042\u308b\u3044\u306f\u3001[\u30dc\u30c3\u30c8\u5206\u6790<\/em>] \u306b\u3042\u308b [\u30c1\u30e3\u30c3\u30c8\u5c65\u6b74<\/em>] \u306e\u7ba1\u7406\u8005\u306eAPI\u30b9\u30b3\u30fc\u30d7\u3092\u5fc5\u8981\u3068\u3057\u307e\u3059\u3002<\/p>\n

GET<\/b>https:\/\/{{host}}\/api\/public\/bot\/{{BotID}}\/getMessages?userId={{userID}}&skip=10&limit=10<\/code> \u53d6\u5f97\u3057\u305f\u4f1a\u8a71\u5c65\u6b74\u306bSession-Id\u3084MetaTag\u3092\u542b\u3081\u308b\u5834\u5408\u306b\u3001POST API\u30b3\u30fc\u30eb\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002POST<\/strong> https:\/\/{{host}}\/api\/public\/bot\/{{BotID}}\/getMessages<\/code>\u304a\u3088\u3073https:\/\/{{host}}\/api\/public\/getMessages<\/code>\u3092\u30dc\u30c3\u30c8\u7ba1\u7406\u8005\u30b3\u30f3\u30bd\u30fc\u30eb\u306b\u5bfe\u3057\u3066<\/p>\n<\/div><\/div>

<\/div><\/div>

<\/span>\u30d1\u30e9\u30e1\u30fc\u30bf<\/span><\/h3>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
\u30d1\u30e9\u30e1\u30fc\u30bf<\/th>\n\u8aac\u660e<\/th>\n<\/tr>\n
BotID\uff08\u30aa\u30d7\u30b7\u30e7\u30f3\uff09<\/td>\n\u30dc\u30c3\u30c8ID\u3002\u30dc\u30c3\u30c8\u306e [\u4e00\u822c\u8a2d\u5b9a] \u30da\u30fc\u30b8\u304b\u3089\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/td>\n<\/tr>\n
userId\uff08GET\u306e\u5834\u5408\u306f\u5fc5\u9808\u3001POST\u306e\u5834\u5408\u306f\u4efb\u610f\uff09<\/td>\n\u4f1a\u8a71\u5c65\u6b74\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u306eID\u3067\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306e\u30e1\u30fc\u30ebID\u307e\u305f\u306f\u4f01\u696d\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u305f\u4e00\u610f\u306eID\u306b\u306a\u308a\u307e\u3059\u3002<\/td>\n<\/tr>\n
skip\/offset\uff08\u4efb\u610f\uff09<\/td>\n\u30b9\u30ad\u30c3\u30d7\u3059\u308b\u30e1\u30c3\u30bb\u30fc\u30b8\u6570\u3067\u3059\u3002<\/td>\n<\/tr>\n
limit\uff08\u4efb\u610f\uff09<\/td>\n\u5404\u30da\u30fc\u30b8\u306b\u8868\u793a\u3055\u308c\u308b\u30e1\u30c3\u30bb\u30fc\u30b8\u6570\u3067\u3059\u3002<\/td>\n<\/tr>\n
forward\uff08\u4efb\u610f\uff09<\/td>\n\u30d6\u30fc\u30eb\u5024\u306eTrue\uff08\u6b63\uff09\/False\uff08\u8aa4\uff09\u3092\u3068\u308a\u307e\u3059\u3002\u53d6\u5f97\u3059\u308b\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u65b9\u5411\u3092\u6307\u5b9a\u3057\u307e\u3059\u3002<\/span><\/p>\n
    \n
  • \u3053\u306e\u5024\u304cTrue\uff08\u6b63\uff09\u306e\u5834\u5408\u3001\u4f1a\u8a71\u5c65\u6b74\u306f\u53e4\u3044\u3082\u306e\u304b\u3089\u6700\u65b0\u306e\u3082\u306e\u306e\u9806\u306b\u53d6\u5f97\u3055\u308c\u307e\u3059\u3002<\/span><\/li>\n
  • \u3053\u306e\u5024\u304cFalse\uff08\u8aa4\uff09\u306e\u5834\u5408\u3001\u4f1a\u8a71\u5c65\u6b74\u306f\u6700\u65b0\u306e\u3082\u306e\u304b\u3089\u53e4\u3044\u3082\u306e\u3078\u3068\u9006\u9806\u306b\u53d6\u5f97\u3055\u308c\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
dateFrom\uff08\u4efb\u610f\uff09<\/td>\n\u65e5\u4ed8\u306e\u30d5\u30a9\u30fc\u30de\u30c3\u30c8\u306fyyyy-mm-dd\uff08\u307e\u305f\u306f\uff09yyyy-mm-ddThh:mm:ss.msZ eg:2019-04-01\uff08\u307e\u305f\u306f\uff092019-04-01T13:25:58.515Z\u3067\u3059 \u6307\u5b9a\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u306f\u3001dateTo<\/em>\u304b\u30897\u65e5\u9045\u308c\u3067\u8a08\u7b97\u3055\u308c\u307e\u3059\u3002<\/td>\n<\/tr>\n
dateTo\uff08\u4efb\u610f\uff09<\/td>\n\u65e5\u4ed8\u306e\u30d5\u30a9\u30fc\u30de\u30c3\u30c8\u306fyyyy-mm-dd\uff08\u307e\u305f\u306f\uff09yyyy-mm-ddThh:mm:ss.msZ eg:2019-04-01\uff08\u307e\u305f\u306f\uff092019-04-01 T13:26:05.598Z\u3067\u3059 \u6307\u5b9a\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u306f\u3001dateFrom<\/em>\u304b\u30897\u65e5\u3068\u3057\u3066\u8a08\u7b97\u3055\u308c\u307e\u3059\u3002dateFrom<\/em>\u3082\u6307\u5b9a\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u306f\u3001Today<\/strong>\u306b\u8a2d\u5b9a\u3055\u308c\u307e\u3059\u3002<\/td>\n<\/tr>\n
channelType\uff08\u4efb\u610f\uff09<\/td>\n\u4f1a\u8a71\u5c65\u6b74\u304c\u5fc5\u8981\u306a\u30c1\u30e3\u30f3\u30eb\u306e\u540d\u524d\u3067\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u306f'rtm'<\/span>\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u4f7f\u7528\u53ef\u80fd\u306a\u30c1\u30e3\u30cd\u30eb\u306e\u7a2e\u985e\u306f\u3001\u300cskypeforbusiness\u300d\u3001\u300cmsteams\u300d\u3001\u300ctwitter\u300d\u3001\u300cspark\u300d\u3001\u300crtm\u300d\u3001\u300cfacebook\u300d\u3001\u300cslack\u300d\u3001\u300cskype\u300d\u3001\u300ckore\u300d\u3001\u300cemail\u300d\u3001\u300csms\u300d\u3001\u300cwfacebook\u300d\u3001\u300cringcentral\u300d\u3001\u300cjabber\u300d\u3001\u300cyammer\u300d\u3001\u300calexa\u300d\u3001\u300ctwiliovoice\u300d\u3001\u300ctelegram\u300d\u3001\u300civr\u300d\u3001\u300civrVoice\u300d\u3001\u300cline\u300d\u3001\u300cliveperson\u300d\u3001\u300cgoogleactions\u300d\u3001\u300changoutchat\u300d\u3001\u300cmattermost\u300d\u3001\u300crcs\u300d\u3067\u3059\u3002\u6ce8\u610f\uff1a\u8907\u6570\u306eWebhook\u30c1\u30e3\u30cd\u30eb\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001"ivr"\u306f\u6700\u521d\u306eWebhook\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306e\u4f1a\u8a71\u3092\u4e0e\u3048\u307e\u3059\u3002\u4ed6\u306e\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306b\u95a2\u9023\u3059\u308b\u3082\u306e\u306b\u3064\u3044\u3066\u306f\u3001ivrInstID<\/code>\u3092\u6307\u5b9a\u3057\u3001\u305d\u308c\u3092Webhook URL\u304b\u3089\u53d6\u5f97\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002{{host_url}}\/chatbot\/hooks\/{{BotId}}\/hookInstance\/{{ivrInstID}}<\/code>)<\/td>\n<\/tr>\n
msgId\uff08\u4efb\u610f\uff09<\/td>\n\u7279\u5b9a\u306eMessage-Id\uff08\u3042\u308c\u3070\uff09\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3055\u308c\u305f\u65b9\u5411\uff08\u4e0b\u8a18\u53c2\u7167\uff09\u306b\u5fdc\u3058\u3066\u3001\u305d\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u304b\u3089\u59cb\u307e\u308b\u30ec\u30b3\u30fc\u30c9\u3092\u524d\u65b9\u307e\u305f\u306f\u5f8c\u65b9\u306b\u53d6\u5f97\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u7279\u5b9a\u306e\u4f1a\u8a71\u306e\u307f\u3092\u5fc5\u8981\u3068\u3059\u308b\u5834\u5408\u306f\u3001\u5236\u9650\u30921\u306b\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/td>\n<\/tr>\n
direction\uff08msgId\u304c\u6307\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u306f\u4efb\u610f\uff09<\/td>\n\n
    \n
  • <0 \u9006<\/li>\n
  • =0 \u53cc\u65b9\u5411<\/li>\n
  • >0 \u524d\u65b9<\/li>\n<\/ul>\n

    \u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u65b9\u5411\u306f\u524d\u65b9\u3067\u3059\u3002<\/td>\n<\/tr>\n

sessionId\uff08\u4efb\u610f\uff09<\/td>\n\u7279\u5b9a\u306eSession-Id\uff08\u3042\u308c\u3070\uff09\u3067\u3059\u3002\u30bb\u30c3\u30b7\u30e7\u30f3ID\u306e\u53d6\u5f97\u306f\u3053\u3061\u3089\u3092\u53c2\u7167<\/a><\/td>\n<\/tr>\n
tags\uff08\u4efb\u610f\uff09<\/td>\n\u4f1a\u8a71\u3092\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u3059\u308b\u30e1\u30bf\u30bf\u30b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/thead>\n<\/table>\n

\u6ce8\u610f<\/strong>\uff1adateTo<\/em>\u3068dateFrom<\/em>\u306e\u9593\u306e\u671f\u9593\u306f7\u65e5\u4ee5\u5185\u3067\u306a\u3051\u308c\u3070\u306a\u3089\u305a\u3001\u305d\u3046\u3067\u306a\u3044\u5834\u5408\u306f\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u307e\u3059\u3002<\/p>\n<\/div><\/div>

<\/div><\/div>

<\/span>\u8a8d\u8a3c<\/span><\/h3>\n

\u4ee5\u4e0b\u306e\u69cb\u6587\u3092\u4f7f\u7528\u3057\u3066\u3001JWT\u3092\u30d8\u30c3\u30c0\u30fc\u306b\u542b\u3080API\u3092\u547c\u3073\u51fa\u3057\u307e\u3059\u3002 auth: {{JWT}}<\/code><\/p>\n<\/div><\/div>

<\/div><\/div>

<\/span>\u5fdc\u7b54\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u30bf\u30a4\u30d7<\/span><\/h3>\n

application\/JSON<\/code><\/p>\n<\/div><\/div>

<\/div><\/div>

<\/span>\u30b5\u30f3\u30d7\u30eb\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/h3>\n
curl -X GET \u02f6ˆ\ua4b3ˆ\u02f5 https:\/\/bots.kore.ai\/api\/public\/bot\/{{BotId}}\/getMessages?userId=u-XXX-XXX& channelType=facebook&dateFrom=2019-04-01&dateTo=2019-04-05' \u02f6ˆ\ua4b3ˆ\u02f5 H 'auth: {{YOUR_JWT_ACCESS_TOKEN}}'<\/pre>\n
POST\u30b3\u30fc\u30eb\u306e\u30b5\u30f3\u30d7\u30eb\u30ea\u30af\u30a8\u30b9\u30c8<\/strong><\/p>\n
curl -X POST \\ https:\/\/bots.kore.ai\/api\/public\/getMessages \\ -H 'auth: {{YOUR_JWT_ACCESS_TOKEN}}' \\ -d '{ userId : u-xxxx-xxxxx-xxxx skip : 0, limit : 100, dateFrom : "2019-04-01" (\u307e\u305f\u306f) "2019-04-01T13:25:58.515Z", dateTo : “2019-04-01” (or) “2019-04-01T13:25:58.515Z”, channelType : “rcs”, sessionId : [“5eadxxxxxxxxxxxxx”,”5ebxxxxxxxxxxxxxxx”], tags : { and : [ { “name” : ”tagname”, “values” : [“tagvalue1”,”tagvalue2”], “type” : “tagtype” \/\/ user\/message\/session }, { “name” : ”tagname”, “values” : [“tagvalue1”,”tagvalue2”], “type” : “tagtype” \/\/ user\/message\/session } ] } }<\/pre>\n<\/div><\/div>
<\/div><\/div>
<\/span>\u30b5\u30f3\u30d7\u30eb\u5fdc\u7b54<\/span><\/h3>\n
{ "total": 1, "moreAvailable": false, "messages": [ { "_id": "ms-e172XXXXXX9a492cd2", "type": "outgoing", "status": "pending", "lmodifiedOn": "2019-04-01T13:25:58.512Z", "createdBy": "u-dfb0a15XXXXXXXXX6afa4c74d", "channels": [ { "type": "rcs" } ], "components": [ { "_id": "cp-4fbXXXXXXXXXX6ebdd586531", "cT": "text", "data": { "text": \u300c\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\uff01Kore\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u306e\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3054\u5fc3\u914d\u306f\u3044\u308a\u307e\u305b\u3093\u3002\u3042\u306a\u305f\u304b\u3089\u4f55\u304b\u3059\u308b\u3088\u3046\u306b\u8a00\u308f\u308c\u306a\u3044\u9650\u308a\u3001\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3053\u3068\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u300d}, "thumbnails": [] } ], "botId": "st-fe7XXXXXX6e115e94c", "orgId": "o-5a64XXXXXXXXXa58cd43460c3", "accountId": "5c9c95bXXXXX23c523dbc", "isBB": 1, "ms": 1, "chnl": "rcs", "createdOn": "2019-04-01T13:25:58.515Z", "timestampValue": 1554125158515, "__v": 0, "resourceid": "messagestore", "tags": { "messageTags": [], "userTags": [ { "value": "+919346804623", "name": "RCSID" } ], "sessionTags": [] } } ] }<\/pre>\n
POST\u30b3\u30fc\u30eb\u304b\u3089\u306e\u30b5\u30f3\u30d7\u30eb\u5fdc\u7b54\uff1a<\/strong><\/p>\n
{ "total": 1, "moreAvailable": false, "messages" : [ { "_id": "ms-xxxxxxxxxxxxxxxxxxxx", "type": "incoming", "status": "sent to cs", "createdBy":"u-xxxxxxxxxxxxxxxxxxx", "lmodifiedBy": u-xxxxxxxxxxxxxxxxxxx", "lmodifiedOn": "2019-04-10T10:21:45.103Z", "channels": [ { "type": "rtm" } ], "botId":"st-xxxxxxxxxxxxxxxxxxxxxxxxxxxxx", "orgId": “o-xxxxxxxxxxxxxxxxxxxxxxxxxxxxx", "accountId": "5xxxxxxxxxxxxxxxxxxxxxxxx", "isBB": 0, "ms": 1, "channel": "rtm", "components": [ { "_id":"cp-xxxxxxxxxxx", "cT": "text", "data": { "text": "23" }, "thumbnails": [] } ], "createdOn": "2019-04-10T10:21:45.106Z", "timestampValue": 1554891705106, "__v": 0, "sessionId": "5cadbefc6a81a71559f6bece" } ] }<\/pre>\n<\/div><\/div>
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