{"id":29214,"date":"2021-07-29T05:30:42","date_gmt":"2021-07-29T04:30:42","guid":{"rendered":"https:\/\/multisite.korebots.com\/v9-0\/?p=29214"},"modified":"2021-08-02T12:20:10","modified_gmt":"2021-08-02T11:20:10","slug":"where-to-find-what","status":"publish","type":"post","link":"https:\/\/multisite.korebots.com\/v9-0\/docs\/bots\/chatbot-overview\/where-to-find-what\/","title":{"rendered":"Where to find what"},"content":{"rendered":"

This document is aimed at giving you an overview of the virtual assistant platform as a guide to the various feature offerings.<\/p>\n<\/div><\/div>

Legacy UI<\/strong><\/p>\n

The legacy Bot Builder has the left navigation menu which slides out on hover.<\/p>\n<\/div><\/div>

\"\"<\/a><\/p>\n<\/div><\/div><\/div><\/div>

New UI<\/strong><\/p>\n

The new Bot builder has the elements categorized into main and sub-menu items. The main menu items are available in the top menu<\/strong> while in the corresponding left navigation panel<\/strong><\/em> you will find the menu items<\/em>.<\/p>\n<\/div><\/div>

\"\"<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/span>Tasks<\/span><\/h2>\n\n\n\n\n\n\n\n\n\n\n\n\n
Feature\/
\nFunctionality<\/th>\n		Legacy UI<\/th>\nNew UI (v9.0)<\/th>\n<\/tr>\n
Storyboard<\/td>\nStoryboard<\/strong><\/td>\nBuild<\/strong> -> Conversation Skills<\/em><\/strong> -> Storyboard<\/em><\/td>\n<\/tr>\n
Small Talk<\/td>\nBot Tasks<\/strong> -> Small Talk<\/em><\/td>\nBuild<\/strong> -> Conversation Skills<\/em><\/strong> -> Small Talk<\/em><\/td>\n<\/tr>\n
Dialog Tasks<\/td>\nBot Tasks<\/strong> -> Dialog Tasks<\/em><\/td>\nBuild<\/strong> -> Conversation Skills <\/em><\/strong>-> Dialog Tasks<\/em><\/td>\n<\/tr>\n
Alert Tasks<\/td>\nBot Tasks<\/strong> -> Alert Tasks<\/em><\/td>\nBuild<\/strong> -> Conversation Skills <\/em><\/strong>-> Alert Tasks<\/em><\/td>\n<\/tr>\n
Information Tasks<\/td>\nBot Tasks<\/strong> -> Information Tasks<\/em><\/td>\nDeprecated<\/td>\n<\/tr>\n
Action Tasks<\/td>\nBot Tasks<\/strong> -> Action Tasks<\/em><\/td>\nDeprecated<\/td>\n<\/tr>\n
Knowledge Graph<\/td>\nBot Tasks<\/strong> -> Knowledge Graph<\/em><\/td>\nBuild<\/strong> -> Conversation Skills <\/em><\/strong>-> Knowledge Graph<\/em><\/td>\n<\/tr>\n
Forms<\/td>\nBot Tasks<\/strong> -> Digital Forms<\/em><\/td>\nBuild<\/strong> -> Digital Skills<\/strong><\/em> -> Digital Forms<\/em><\/td>\n<\/tr>\n
Widget & Panels<\/td>\nBot Tasks<\/strong> -> Digital Views<\/em><\/td>\nBuild<\/strong> -> Digital Skills<\/strong><\/em> -> Digital Views<\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div>

<\/span>Natural Language<\/span><\/h2>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Feature\/
\nFunctionality<\/th>\n		Legacy UI<\/th>\nNew UI (v9.0)<\/th>\n<\/tr>\n
Bot Synonyms
\n(for Intent identification)<\/td>\n		An intent node within the Dialog Task -> NLP Properties<\/td>\nAn intent node within the Dialog Task -> NLP Properties<\/td>\n<\/tr>\n
Natural Language<\/strong> -> Training<\/em> -> Synonyms & Concepts<\/em><\/td>\nBuild<\/strong> -> Natural Language<\/strong><\/em> -> Training -> Bot Synonyms<\/em><\/td>\n<\/tr>\n
Utterances
\n(for Intent identification)<\/td>\n		An intent node within the Dialog Task -> NLP Properties<\/td>\nAn intent node within the Dialog Task -> NLP Properties<\/td>\n<\/tr>\n
Natural Language<\/strong> -> Training<\/em> -> Machine Learning Utterances<\/td>\nBuild<\/strong> -> Natural Language<\/strong><\/em> -> Training -> Intents<\/em><\/td>\n<\/tr>\n
Patterns
\n(for Intent identification)<\/td>\n		An intent node within the Dialog Task -> NLP Properties<\/td>\nAn intent node within the Dialog Task -> NLP Properties<\/td>\n<\/tr>\n
Natural Language<\/strong> -> Training<\/em> -> Patterns and Rules<\/td>\nBuild<\/strong> -> Natural Language<\/strong><\/em> -> Training -> Intents<\/em><\/td>\n<\/tr>\n
Negative Patterns
\n(enabling)<\/td>\n		Natural Language<\/strong> -> Training<\/em> -> Advanced Settings<\/td>\nBuild<\/strong> -> Natural Language<\/strong><\/em> -> Advanced Settings<\/em><\/td>\n<\/tr>\n
Negative Patterns
\n(for Intent identification)<\/td>\n		An intent node within the Dialog Task -> NLP Properties<\/td>\nAn intent node within the Dialog Task -> NLP Properties<\/td>\n<\/tr>\n
Natural Language<\/strong> -> Training<\/em> -> Negative Patterns<\/td>\nBuild<\/strong> -> Natural Language<\/strong><\/em> -> Training -> Intents<\/em><\/td>\n<\/tr>\n
Rules
\n(for Intent identification)<\/td>\n		An intent node within the Dialog Task -> NLP Properties<\/td>\nAn intent node within the Dialog Task -> NLP Properties<\/td>\n<\/tr>\n
Natural Language<\/strong> -> Training<\/em> -> Patterns and Rules<\/td>\nBuild<\/strong> -> Natural Language<\/strong><\/em> -> Training -> Intents<\/em><\/td>\n<\/tr>\n
Synonyms
\n(for Entity extraction)<\/td>\n		Entity node within the Dialog Task -> NLP Properties<\/td>\nEntity node within the Dialog Task -> NLP Properties<\/td>\n<\/tr>\n
Natural Language<\/strong> -> Training<\/em> -> Synonyms & Concepts<\/td>\nBuild<\/strong> -> Natural Language<\/strong><\/em> -> Training -> Entities<\/em><\/td>\n<\/tr>\n
Patterns
\n(for Entity extraction)<\/td>\n		Entity node within the Dialog Task -> NLP Properties<\/td>\nEntity node within the Dialog Task -> NLP Properties<\/td>\n<\/tr>\n
Natural Language<\/strong> -> Training<\/em> -> Patterns and Rules<\/td>\nBuild<\/strong> -> Natural Language<\/strong><\/em> -> Training -> Entities<\/em><\/td>\n<\/tr>\n
Synonyms
\n(for Field extraction)<\/td>\n		Entity node within the Dialog Task -> NLP Properties<\/td>\nEntity node within the Dialog Task -> NLP Properties<\/td>\n<\/tr>\n
Natural Language<\/strong> -> Training<\/em> -> Synonyms & Concepts<\/td>\nBuild<\/strong> -> Natural Language<\/strong><\/em> -> Training -> Fields<\/em><\/td>\n<\/tr>\n
Patterns
\n(for Field extraction)<\/td>\n		Entity node within the Dialog Task -> NLP Properties<\/td>\nEntity node within the Dialog Task -> NLP Properties<\/td>\n<\/tr>\n
Natural Language<\/strong> -> Training<\/em> -> Patterns and Rules<\/td>\nBuild<\/strong> -> Natural Language<\/strong><\/em> -> Training -> Fields<\/em><\/td>\n<\/tr>\n
Add Concepts<\/td>\nNatural Language<\/strong> -> Training<\/em> -> Synonyms & Concepts<\/td>\nBuild<\/strong> -> Natural Language<\/strong><\/em> -> Training<\/em><\/td>\n<\/tr>\n
Add Traits<\/td>\nNatural Language<\/strong> -> Training<\/em> -> Traits<\/td>\nBuild<\/strong> -> Natural Language<\/strong><\/em> -> Training<\/em><\/td>\n<\/tr>\n
Validate ML Model<\/td>\nNatural Language<\/strong> -> Training<\/em> -> Machine Learning Utterances<\/em><\/td>\nBuild<\/strong> -> Natural Language<\/strong><\/em> -> Training<\/em><\/td>\n<\/tr>\n
Import\/Export Utterances<\/td>\nNatural Language -> Training -> Machine Learning Utterances<\/td>\nBuild<\/strong> -> Natural Language<\/strong><\/em> -> Training<\/em><\/td>\n<\/tr>\n
Set Thresholds & Configurations
\nfor various NL engines<\/td>\n		Natural Language -> Training -> Thresholds & Configurations<\/td>\nBuild<\/strong> -> Natural Language<\/strong><\/em> -> Thresholds & Configurations<\/em><\/td>\n<\/tr>\n
Auto training for ML<\/td>\nNatural Language<\/strong> -> Training<\/em> -> Advanced Settings<\/em><\/td>\nBuild<\/strong> -> Natural Language<\/strong><\/em> -> Advanced Settings<\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div>

<\/span>Intelligence & Settings<\/span><\/h2>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Feature\/
\nFunctionality<\/th>\n		Legacy UI<\/th>\nNew UI (v9.0)<\/th>\n<\/tr>\n
Default Dialog<\/span><\/td>\nNatural Language<\/strong> -> Default Conversation<\/em><\/td>\nBuild<\/strong> -> Intelligence<\/strong> -> Default Dialog<\/span><\/em><\/td>\n<\/tr>\n
Configure Events
\n(previously Event Handlers)<\/td>\n		Natural Language<\/strong> -> Default Conversation<\/em><\/td>\n\u00a0Build<\/strong> -> Intelligence<\/strong> -> Events<\/em><\/td>\n<\/tr>\n
Interruption Handling<\/td>\nNatural Language<\/strong> -> Intelligence<\/em><\/td>\n\u00a0Build<\/strong> -> Intelligence<\/strong> -> Manage Interruptions<\/em><\/td>\n<\/tr>\n
Multi Intent detection<\/td>\nNatural Language<\/strong> -> Intelligence<\/em><\/td>\n\u00a0Build<\/strong> -> Intelligence<\/strong> -> Multi intent Detection<\/em><\/td>\n<\/tr>\n
Amend entities<\/td>\nNatural Language<\/strong> -> Intelligence<\/em><\/td>\n\u00a0Build<\/strong> -> Intelligence<\/strong> -> Amend Entity<\/em><\/td>\n<\/tr>\n
Sentiment Management<\/td>\nNatural Language<\/strong> -> Intelligence<\/em><\/td>\n\u00a0Build<\/strong> -> Intelligence<\/strong> -> Sentiment Management<\/em><\/td>\n<\/tr>\n
Standard Responses<\/td>\nNatural Language<\/strong> -> Default Conversation<\/em><\/td>\nBuild<\/strong> -> Intelligence<\/strong>-> Standard Responses<\/em><\/td>\n<\/tr>\n
Ignore Words & Fields<\/td>\nNatural Language<\/strong> -> Intelligence<\/em><\/td>\nBuild<\/strong> -> Intelligence<\/strong> -> Ignore Words & Fields<\/em><\/td>\n<\/tr>\n
Bot Settings<\/td>\nSettings<\/strong> -> Config Settings<\/em><\/td>\n\u00a0Build<\/strong> -> Configurations<\/strong> -> General Settings<\/em><\/td>\n<\/tr>\n
Language enablement<\/td>\nSettings<\/strong> -> Config Settings<\/em><\/td>\n\u00a0Build<\/strong> -> Configurations<\/strong> -> Languages<\/em><\/td>\n<\/tr>\n
Data Redaction<\/td>\nSettings<\/strong> -> Config Settings<\/em><\/td>\nBuild<\/strong> -> Configurations<\/strong> -> PII Settings<\/em><\/td>\n<\/tr>\n
Auth Profiles<\/td>\nSettings<\/strong> -> Config Settings<\/em><\/td>\nBuild<\/strong> -> Configurations<\/strong> -> Authorization Profiles<\/em><\/td>\n<\/tr>\n
Manage Sessions<\/td>\nSettings<\/strong> -> Config Settings<\/em><\/td>\nBuild<\/strong> -> Configurations<\/strong> -> Manage Sessions<\/em><\/td>\n<\/tr>\n
Environment Variables<\/td>\nSettings<\/strong> -> Config Settings<\/em><\/td>\nBuild<\/strong> -> Configurations<\/strong> -> Environment Variables<\/em><\/td>\n<\/tr>\n
Content Variables<\/td>\nSettings<\/strong> -> Config Settings<\/em><\/td>\nBuild<\/strong> -> Configurations<\/strong> -> Content Variables<\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div>

<\/span>Testing<\/span><\/h2>\n\n\n\n\n\n
Feature\/
\nFunctionality<\/th>\n		Legacy UI<\/th>\nNew UI (v9.0)<\/th>\n<\/tr>\n
Utterance Testing<\/td>\nTesting<\/strong> -> Utterance Testing<\/em><\/td>\nBuild<\/strong> -> Testing<\/em><\/strong> -> Utterance Testing<\/em><\/td>\n<\/tr>\n
Batch Testing<\/td>\nTesting<\/strong> -> Batch Testing<\/em><\/td>\nBuild<\/strong> -> Testing<\/em><\/strong> -> Batch Testing<\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div>

<\/span>Metrics<\/span><\/h2>\n\n\n\n\n\n\n\n\n
Feature\/
\nFunctionality<\/th>\n		Legacy UI<\/th>\nNew UI (v9.0)<\/th>\n<\/tr>\n
Usage Metrics<\/td>\nDashboard<\/strong> -> Usage Metrics<\/em><\/td>\nAnalyze<\/strong> -> Usage Metrics<\/em><\/td>\n<\/tr>\n
Custom Dashboards<\/td>\nDashboard<\/strong> -> Custom Dashboards<\/em><\/td>\nAnalyze<\/strong> -> Custom Dashboards<\/em><\/td>\n<\/tr>\n
Containment Metrics<\/td>\nDashboard<\/strong> -> Containment Metrics<\/em><\/td>\nAnalyze<\/strong> -> Containment Metrics<\/em><\/td>\n<\/tr>\n
NLP Metrics
\n(previously Metrics)<\/td>\n		Analyze<\/strong> -> Metrics<\/em><\/td>\nAnalyze<\/strong> -> NLP Metrics<\/em><\/td>\n<\/tr>\n
Conversation Flows<\/td>\nAnalyze<\/strong> -> Conversation Flows<\/em><\/td>\nAnalyze<\/strong> -> Conversation Flows<\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div>
<\/div>\n

<\/span>Miscellaneous<\/span><\/h2>\n
\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Feature\/
\nFunctionality<\/th>\n		Legacy UI<\/th>\nNew UI (v9.0)<\/th>\n<\/tr>\n
Channel Enablement<\/span><\/td>\nChannels<\/strong><\/td>\nDeploy\u00a0<\/strong>-> Channels<\/em><\/td>\n<\/tr>\n
Agent Transfer<\/td>\nAPI Extensions<\/strong> -> Agent Transfer<\/em><\/td>\nDeploy<\/strong> -> Integrations<\/em><\/strong> -> Agent Transfer<\/em><\/td>\n<\/tr>\n
Bot Kit<\/td>\nAPI Extensions<\/strong> -> BotKit SDK<\/em><\/td>\nDeploy<\/strong> -> Integrations<\/em><\/strong> -> BotKit<\/em><\/td>\n<\/tr>\n
Web\/Mobile SDK<\/td>\nAPI Extensions<\/strong> -> Web\/Mobile SDK<\/em><\/td>\nDeploy<\/strong> -> Integrations<\/em><\/strong> -> Web\/Mobile SDK<\/em><\/td>\n<\/tr>\n
Apps<\/td>\nAPI Extensions<\/strong> -> Apps<\/em><\/td>\nDeploy<\/strong> -> Integrations<\/em><\/strong> -> Apps<\/em><\/td>\n<\/tr>\n
API Scopes<\/td>\nAPI Extensions<\/strong> -> API Scopes<\/em><\/td>\nDeploy<\/strong> -> Integrations<\/em><\/strong> -> API Scopes<\/em><\/td>\n<\/tr>\n
Publish Bot<\/td>\nPublish<\/strong><\/td>\nDeploy<\/strong> -> Bot Management<\/strong> -> Publish<\/em><\/td>\n<\/tr>\n
Versioning<\/td>\nSettings<\/strong> -> Bot Management<\/em><\/td>\nDeploy<\/strong> -> Bot Management<\/strong> -> B<\/em>ot Versions<\/em><\/td>\n<\/tr>\n
Import\/Export Bot<\/td>\nSettings<\/strong> -> Bot Management<\/em><\/td>\nDeploy<\/strong> -> Bot Management<\/strong> -> Import & Export<\/em><\/td>\n<\/tr>\n
Delete Bot<\/td>\nSettings<\/strong> -> Bot Management<\/em><\/td>\nDeploy<\/strong> -> Bot Management<\/strong> -> Delete Bot<\/em><\/td>\n<\/tr>\n
Team Collaboration
\n(previously Invite Developer)<\/td>\n		Settings<\/strong> -> Bot Management<\/em><\/td>\nManage -> <\/strong>Team<\/em><\/td>\n<\/tr>\n
Plan details<\/td>\nNA<\/td>\nManage -> <\/strong>Plan & Usage<\/em><\/td>\n<\/tr>\n
Invoices<\/td>\nNA<\/td>\nManage -> <\/strong>Invoices<\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div><\/div>
<\/div><\/div>

<\/span>Universal Bot<\/span><\/h2>\n

These are the features specific to Universal Bots, for other features refer to the above sections.<\/p>\n\n\n\n\n\n\n
Feature\/
\nFunctionality<\/th>\n		Legacy UI<\/th>\nNew UI (v9.0)<\/th>\n<\/tr>\n
Linked Bot<\/span><\/td>\nBot Tasks<\/strong> -> Linked Bot<\/em><\/td>\nBuild -> Conversational Skills <\/em><\/strong>-> Linked Bot<\/span><\/em><\/td>\n<\/tr>\n
Widgets & Panels<\/td>\nNA<\/td>\nBuild <\/b>-> Digital Skills <\/i><\/b>-> Digital Views<\/em><\/td>\n<\/tr>\n
Linked Bot Training<\/td>\nNatural Language<\/strong> -> Training<\/em><\/td>\nBuild <\/b>-> Natural Language<\/em><\/strong>\u00a0-> Linked Bot Training<\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div>
<\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"This document is aimed at giving you an overview of the virtual assistant platform as a guide to the various feature offerings. Legacy UI The legacy Bot Builder has the left navigation menu which slides out on hover. New UI The new Bot builder has the elements categorized into main and sub-menu items. The main...","protected":false},"author":9,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[68],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/posts\/29214"}],"collection":[{"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/comments?post=29214"}],"version-history":[{"count":16,"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/posts\/29214\/revisions"}],"predecessor-version":[{"id":29314,"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/posts\/29214\/revisions\/29314"}],"wp:attachment":[{"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/media?parent=29214"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/categories?post=29214"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/tags?post=29214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}