{"id":25073,"date":"2020-10-28T10:44:37","date_gmt":"2020-10-28T10:44:37","guid":{"rendered":"https:\/\/multisite.korebots.com\/v9-0\/?p=25073"},"modified":"2021-01-11T09:27:51","modified_gmt":"2021-01-11T09:27:51","slug":"8-0-x-release-details","status":"publish","type":"post","link":"https:\/\/multisite.korebots.com\/v9-0\/docs\/bots\/whats-new\/8-0-x-release-details\/","title":{"rendered":"8.0.x Release Details"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>This page gives full details of the various platform releases and the corresponding features that were updated\/enhanced in version 8.0.x of the platform.<\/p>\n<\/div><\/div><div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><span class=\"ez-toc-section\" id=\"v8008_Jan_9th_2021\"><\/span>v8.0.08 Jan 9th 2021<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"text-decoration: underline;\">Minor Update<\/span><\/p>\n<p>This update was mainly aimed at addressing some minor bugs.<br \/>\nFollowing is a list of few updates.<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table>\n<tbody>\n<tr>\n<th width=\"30%\">Feature<\/th>\n<th>Enhancement<\/th>\n<\/tr>\n<tr>\n<td colspan=\"2\"><strong>Natural Language<\/strong><\/td>\n<\/tr>\n<tr>\n<td>NLP Configurations<\/td>\n<td>\n<ul>\n<li>Network Type Transformers has been introduced to support Universal Sentence encoder, <a href=\"\/docs\/bots\/nlp\/advanced-nlp-configurations\/#Network_Type\" target=\"_blank\" rel=\"noopener noreferrer\">refer here for details<\/a>.<\/li>\n<li>ML Intent detection behavior when multiple sentences are present in user utterance can be configured, <a href=\"\/docs\/bots\/nlp\/advanced-nlp-configurations\/#Disable_sentence_split_for_ML_Intent_detection\" target=\"_blank\" rel=\"noopener noreferrer\">refer here for details<\/a>.<\/li>\n<li>Rescoring behavior in presence of possible intents from multiple engines can be configured, <a href=\"\/docs\/bots\/nlp\/advanced-nlp-configurations\/#Disable_Rescoring\" target=\"_blank\" rel=\"noopener noreferrer\">refer here for details<\/a>.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><span class=\"ez-toc-section\" id=\"v8007_Dec_26th_2020\"><\/span>v8.0.07 Dec 26th 2020<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"text-decoration: underline;\">Minor Update<\/span><\/p>\n<p>This update was mainly aimed at addressing some minor bugs.<br \/>\nFollowing is a list of few updates.<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table>\n<tbody>\n<tr>\n<th width=\"30%\">Feature<\/th>\n<th>Enhancement<\/th>\n<\/tr>\n<tr>\n<td colspan=\"2\"><strong>Natural Language<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Entity Processing<\/td>\n<td>\n<ul>\n<li>The number of retries allowed for the user input can be customized and the bot behavior when a user exceeds the retry limit can also be defined, <a href=\"\/docs\/bots\/bot-builder-tool\/dialog-task\/working-with-the-entity-node\/#Configure_the_Instance_Properties\" target=\"_blank\" rel=\"noopener noreferrer\">refer here for details<\/a><\/li>\n<li>The order in which the prompts are presented to the user in the event of a wrong entry for an entity value can be customized, <a href=\"\/docs\/bots\/bot-builder-tool\/dialog-task\/working-with-the-entity-node\/#Configure_the_Component_Properties\" target=\"_blank\" rel=\"noopener noreferrer\">refer here for details<\/a><\/li>\n<li>Default values can be set for Hidden and Optional entities, <a href=\"\/docs\/bots\/bot-builder-tool\/dialog-task\/working-with-the-entity-node\/#Configure_the_Instance_Properties\" target=\"_blank\" rel=\"noopener noreferrer\">refer here for details<\/a><\/li>\n<li>The entities identified from user utterances can be replaced with the respective entity placeholders for better intent detection, <a href=\"\/docs\/bots\/nlp\/advanced-nlp-configurations\/#Entity_Placeholders_in_User_Utterances\" target=\"_blank\" rel=\"noopener noreferrer\">refer here for details<\/a><\/li>\n<li>Passing of values for Composite Entities across Dialog Tasks has been enhanced and simplified, <a href=\"\/docs\/bots\/bot-builder-tool\/dialog-task\/working-with-composite-entities\/#Passing_Values\" target=\"_blank\" rel=\"noopener noreferrer\">refer here for details<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>NL Behavior<\/td>\n<td>\n<ul>\n<li>NLP engine can now recognize emojis when present in the user utterance. You can include these in the concept definition and give a better user experience, for example, a thumbs-up emoticon from the user can be considered as an affirmative and a frown emoticon can be considered as an anger sentiment and appropriate action can be taken.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>Miscellaneous<\/td>\n<td>\n<ul>\n<li>API to modify the NLP Thresholds and Configurations and Advanced Configurations has been made public, <a href=\"\/docs\/bots\/api-guide\/update-nlp-configurations\/\" target=\"_blank\" rel=\"noopener noreferrer\">refer here for details<\/a>.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><span class=\"ez-toc-section\" id=\"v8006_Dec_12th_2020\"><\/span>v8.0.06 Dec 12th 2020<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"text-decoration: underline;\">Minor Update<\/span><\/p>\n<p>This update was mainly aimed at addressing some minor bugs.<br \/>\nFollowing is a list of few updates.<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table>\n<tbody>\n<tr>\n<th width=\"30%\">Feature<\/th>\n<th>Enhancement<\/th>\n<\/tr>\n<tr>\n<td colspan=\"2\"><strong>Natural Language<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Negation of Intents<\/td>\n<td>The negation of trained intents will be ignored by the platform, for example, &#8220;I don&#8217;t want to transfer funds&#8221; will not trigger the intent &#8220;Transfer Funds&#8221;.<br \/>\nSupport to this feature has been extended to Spanish language.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><span class=\"ez-toc-section\" id=\"v8005_Dec_6th_2020\"><\/span>v8.0.05 Dec 6th 2020<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"text-decoration: underline;\">Minor Update<\/span><\/p>\n<p>This update was mainly aimed at addressing some minor bugs.<\/p>\n<\/div><\/div><div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><span class=\"ez-toc-section\" id=\"v8004_Nov_28th_2020\"><\/span>v8.0.04 Nov 28th 2020<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"text-decoration: underline;\">Minor Update<\/span><\/p>\n<p>This update was mainly aimed at addressing some minor bugs.<br \/>\nFollowing is a list of few updates.<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table>\n<tbody>\n<tr>\n<th width=\"30%\">Feature<\/th>\n<th>Enhancement<\/th>\n<\/tr>\n<tr>\n<td colspan=\"2\"><strong>Bot Builder<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Bot Import &amp; Export<\/td>\n<td>The <em>enableNegativePatterns<\/em> flag will now be part of \u2018NLP Settings\u2019 under \u2018NLP Data\u2019 in the exported and imported bot definitions. This flag is used to check if the Negative Patterns are enabled\/disabled in the Bot.<br \/>\nPrior to this patch, this flag was part of \u2018NLP Settings\u2019 under \u2018NLP Data\u2019 in the imported bot definitions and \u2018Bot Setting\u2019 under \u2018Setting\u2019 in the exported bot definitions. This change is aimed at streamlining the functionality and might result in the failure to the incremental import of a bot from an export file generated before v8.0.04.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><span class=\"ez-toc-section\" id=\"v8003_Nov_21st_2020\"><\/span>v8.0.03 Nov 21st 2020<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"text-decoration: underline;\">Minor Update<\/span><\/p>\n<p>This update was mainly aimed at addressing some minor bugs.<\/p>\n<\/div><\/div><div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><span class=\"ez-toc-section\" id=\"v8002_Nov_14th_2020\"><\/span>v8.0.02 Nov 14th 2020<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"text-decoration: underline;\">Minor Update<\/span><\/p>\n<p>This update was mainly aimed at addressing some minor bugs.<br \/>\nFollowing is a list of few updates.<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table>\n<tbody>\n<tr>\n<th width=\"30%\">Feature<\/th>\n<th>Enhancement<\/th>\n<\/tr>\n<tr>\n<td colspan=\"2\"><strong>Platform<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Multi-language support<\/td>\n<td>Bot Builder platform can now be accessed in English and Japanese languages. <a href=\"\/docs\/bots\/chatbot-overview\/working-with-kore-ai-bot-builder\/\" target=\"_blank\" rel=\"noopener noreferrer\">Know more<\/a>.<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\"><strong>Natural Language<\/strong><\/td>\n<\/tr>\n<tr>\n<td>k-fold cross validation<\/td>\n<td>The kFold report needs to be generated explicitly using the Generate\/Regenerate button. <a href=\"\/docs\/bots\/nlp\/ml-model\/#K-fold_Cross-Validation\" target=\"_blank\" rel=\"noopener noreferrer\">Know more<\/a>.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><span class=\"ez-toc-section\" id=\"v8001_Nov_7th_2020\"><\/span>v8.0.01 Nov 7th 2020<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"text-decoration: underline;\">Minor Update<\/span><\/p>\n<p>This update was mainly aimed at addressing some minor bugs.<br \/>\nFollowing is a list of few updates.<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table>\n<tbody>\n<tr>\n<th width=\"30%\">Feature<\/th>\n<th>Enhancement<\/th>\n<\/tr>\n<tr>\n<td colspan=\"2\"><strong>Natural Language<\/strong><\/td>\n<\/tr>\n<tr>\n<td>k-fold cross validation<\/td>\n<td>A minimum of 250 ML utterances are needed for effective performance of k-fold validation. This number can be customized via ML config for on-prem installations. This was implemented to address the issue of high CPU utilization of ML server. <a href=\"\/docs\/bots\/nlp\/ml-model\/#K-fold_Cross-Validation\" target=\"_blank\" rel=\"noopener noreferrer\">Know more<\/a>.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><span class=\"ez-toc-section\" id=\"v8000_Oct_31st_2020\"><\/span>v8.0.00 Oct 31st 2020<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"text-decoration: underline;\">Major Release<\/span><\/p>\n<p>Following is a list of feature enhancements addressed in this release.<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table>\n<tbody>\n<tr>\n<th width=\"30%\">Feature<\/th>\n<th>Enhancement<\/th>\n<\/tr>\n<tr>\n<td colspan=\"2\"><strong>Bot Builder<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Storyboard<\/td>\n<td>The storyboard experience has been enhanced with the ability to link scenes from another story; ability to access version history and revert to a previous version; enhanced comment behavior for better collaboration; ability to add tags to Notes, change the background image of the Preview page, and support for image template and more. <a href=\"\/docs\/bots\/bot-builder-tool\/bot-creation\/storyboard\/\" target=\"_blank\" rel=\"noopener noreferrer\">Learn More<\/a>.<\/td>\n<\/tr>\n<tr>\n<td>Small Talk<\/td>\n<td><span style=\"font-weight: 400;\">Small Talk improvements include the <\/span><span style=\"font-weight: 400;\">identification of Small Talk intents in batch testing (<\/span><a href=\"\/docs\/bots\/test-your-bot\/batch-testing\/batch-testing\/\"><span style=\"font-weight: 400;\">know more<\/span><\/a>) and <span style=\"font-family: inherit; font-size: inherit;\">access to the <\/span>contextual information<span style=\"font-weight: 400;\"> from the user\u2019s utterance\u00a0 (<\/span><a style=\"font-family: inherit; font-size: inherit;\" href=\"\/docs\/bots\/bot-builder-tool\/small-talk\/#Small_Talk_Context\">know more<\/a>)<span style=\"font-weight: 400;\">.<\/span><\/td>\n<\/tr>\n<tr>\n<td>Bot Import<\/td>\n<td>Bot Import functionality has been enhanced to completely override the bot definition in the in-development copy with the definition present in the import file with an option to auto-publish the bot post successful bot import. <a href=\"\/docs\/bots\/bot-settings\/bot-management\/bot-management-2\/\" target=\"_blank\" rel=\"noopener noreferrer\">Learn more<\/a>.<\/td>\n<\/tr>\n<tr>\n<td>Bot Versioning<\/td>\n<td>Bot Versions can now be exported. <a href=\"\/docs\/bots\/bot-admin\/bots-management\/bot-versioning\/\" target=\"_blank\" rel=\"noopener noreferrer\">Learn more<\/a>.<\/td>\n<\/tr>\n<tr>\n<td>Universal Bot<\/td>\n<td>Universal Bot enhancements include event handling; Fallback bots; Inclusive bots; training utterances per linked bot; in-context linked bot\u2019s information and more. <a href=\"\/docs\/bots\/advanced-topics\/universal-bot\/training-a-universal-bot\/\" target=\"_blank\" rel=\"noopener noreferrer\">Learn More<\/a>.<\/td>\n<\/tr>\n<tr>\n<td>Variable Management<\/td>\n<td><span style=\"font-weight: 400;\">To facilitate the loading of only relevant variables while executing specific components for improving the bot\u2019s performance and response times. <\/span><a href=\"\/docs\/bots\/bot-settings\/bot-management\/managing-namespace\/\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/td>\n<\/tr>\n<tr>\n<td>Miscellaneous<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Users can be allowed to set an <\/span><b>Alert<\/b><span style=\"font-weight: 400;\"> on any day of the week in addition to the current daily, weekends, and weekdays. <\/span><a href=\"\/docs\/bots\/bot-builder-tool\/alert\/notification-tasks\/\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Synchronous webhook channel support has been extended for Digital forms.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table>\n<tbody>\n<tr>\n<th width=\"30%\">Feature<\/th>\n<th>Enhancement<\/th>\n<\/tr>\n<tr>\n<td colspan=\"2\"><strong>Natural Language<\/strong><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><span style=\"font-weight: 400;\">NL enhancements include validation of the machine learning model using <\/span><b>K-fold cross-validation<\/b><span style=\"font-weight: 400;\"> metrics (<\/span><a href=\"\/docs\/bots\/nlp\/ml-model\/#K-fold_Cross-Validation\"><span style=\"font-weight: 400;\">know more<\/span><\/a>); training of i<span style=\"font-weight: 400;\">ntent and trait models using the <\/span><b style=\"font-family: inherit; font-size: inherit;\">skip-gram algorithm<\/b> (<a style=\"font-family: inherit; font-size: inherit;\" href=\"\/docs\/bots\/nlp\/user-utterances\/#Threshold_Configurations\">know more<\/a>); <span style=\"font-family: inherit; font-size: inherit;\">additional configurations for the NL engines (<\/span><a style=\"font-family: inherit; font-size: inherit;\" href=\"\/docs\/bots\/nlp\/advanced-nlp-configurations\/\">know more<\/a>)<span style=\"font-family: inherit; font-size: inherit;\">.<\/span><\/td>\n<\/tr>\n<tr>\n<td>Knowledge Graph<\/td>\n<td><span style=\"font-weight: 400;\">Document <strong>Annotation Tool<\/strong> (<\/span><a href=\"\/docs\/bots\/bot-builder-tool\/knowledge-task\/knowledge-extraction-service\/#annotate-extract\"><span style=\"font-weight: 400;\">know more<\/span><\/a>); <b style=\"font-family: inherit; font-size: inherit;\">context output and input pre-conditions for Organizer nodes<\/b><span style=\"font-family: inherit; font-size: inherit;\"> (<\/span><a style=\"font-family: inherit; font-size: inherit;\" href=\"\/docs\/bots\/nlp\/knowledge-graph\/\">know more<\/a>); <span style=\"font-family: inherit; font-size: inherit;\">the Knowledge Graph Analyzer to support multi-word synonyms; inclusion of <\/span><span style=\"font-weight: 400;\">Knowledge Graph\u2019s Training status in the Status Docker (<\/span><a style=\"font-family: inherit; font-size: inherit;\" href=\"\/docs\/bots\/bot-builder-tool\/status-tracker\/\">know more<\/a>); <span style=\"font-family: inherit; font-size: inherit;\">Knowledge Graph related API to fetch FAQs and APIs related to Knowledge Extraction.<\/span><\/td>\n<\/tr>\n<tr>\n<td>Entity Processing<\/td>\n<td><span style=\"font-weight: 400;\">Inclusion of <\/span><b>confidence scores<\/b><span style=\"font-weight: 400;\"> for entities identified in testing results &#8211; utterance and batch (for CRF model) (<\/span><a href=\"\/docs\/bots\/nlp\/user-utterances\/#Named_Entity_Recognition\"><span style=\"font-weight: 400;\">know more<\/span><\/a>); <b style=\"font-family: inherit; font-size: inherit;\">Entity rules<\/b><span style=\"font-weight: 400;\"> for additional processing hints and validations (<\/span><a style=\"font-family: inherit; font-size: inherit;\" href=\"\/docs\/bots\/how-tos\/entity-rules\/\">know more);<\/a> <b style=\"font-family: inherit; font-size: inherit;\">Composite Entity<\/b><span style=\"font-weight: 400;\"> enhancement to handle JSON objects as the input (<\/span><a style=\"font-family: inherit; font-size: inherit;\" href=\"\/docs\/bots\/bot-builder-tool\/dialog-task\/working-with-composite-entities\/\">know more<\/a>); <b style=\"font-family: inherit; font-size: inherit;\">Amend Entity<\/b><span style=\"font-weight: 400;\"> support for Hidden entities; <\/span><span style=\"font-family: inherit; font-size: inherit;\">entity identification in Batch Tests and Utterance Testing when the entity order is not provided.<\/span><\/td>\n<\/tr>\n<tr>\n<td id=\"nl-behavior\">NL Behavior<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Improvements to PoS (part-of-speech) tagging by the Fundamental Meaning engine would ensure that words are recognized correctly as nouns and verbs and thus intent detection would be more accurate. Note this change might result in a slight deviation in the success percentage of the existing bot training test cases.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">NL Enhancements: Chat script, the force behind NL processing has been upgraded. This will ensure a better bot behavior in processing user intent and utterances. Following are areas where its impact might be felt:<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Some minor changes to the underlying grammar rules for English POS tagging may result in some slight differences in the NL analysis like refined demarcation between nouns and verbs in user utterances.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Interjections, like &#8220;hello&#8221; at the start of an user utterance, were being split into their own sentence and replaced with a concept like ~emohello. Ex: &#8220;Hello, I need to transfer money&#8221; was being split into 2 different sentences &#8220;~emohello&#8221; and &#8220;I need to transfer money&#8221;. It will not be split now and would be matched with the intent &#8220;transfer money&#8221;. The interjections are still marked with the concepts and so patterns that test for them will still work without changes.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">All the yes\/no synonyms, including the internal ones, are considered at the same time and the earliest choice taken instead of considering the yes choice exclusively first and then the no synonyms. This means that something like &#8220;of course not&#8221; is now truly considered as NO. The yes\/no synonyms can now be concepts and patterns as well.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">There is a change in the scoring process when there are 3 or more sentences in the utterance. Everything is treated as a possible match rather than a definite (because a single definite in one sentence is not significant enough). Intents accumulate a bonus based on how many sentences they are matched in instead of a big bonus for the first sentence and decreasing after that.<\/span><\/li>\n<li>Support for new pattern syntax has been added. These include:\n<ul>\n<li>word1~concept2; ~concept1~concept2<\/li>\n<li>~intent<\/li>\n<li>$currentEntity<\/li>\n<li>*~n<\/li>\n<\/ul>\n<p><a href=\"\/docs\/bots\/how-tos\/how-to-use-patterns-for-intents-entities\/\" target=\"_blank\" rel=\"noopener noreferrer\">Learn more<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table>\n<tbody>\n<tr>\n<th width=\"30%\">Feature<\/th>\n<th>Enhancement<\/th>\n<\/tr>\n<tr>\n<td colspan=\"2\"><strong>Bot Analytics<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Containment Metrics<\/td>\n<td>This is a one-stop place for sessions trend with the breakup of self-service, drop-off, and agent sessions along with insights into tasks and intents used in these sessions. <a href=\"\/docs\/bots\/analyzing-your-bot\/dashboard\/#Containment_Metrics\" target=\"_blank\" rel=\"noopener noreferrer\">Learn more<\/a>.<\/td>\n<\/tr>\n<tr>\n<td>Conversation Sessions<\/td>\n<td>\n<section class=\"l-section wpb_row height_auto width_full\">\n<div class=\"l-section-h i-cf\">\n<div class=\"g-cols vc_row type_default valign_top\">\n<div class=\"vc_col-sm-9 wpb_column vc_column_container\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column \">\n<div class=\"wpb_wrapper\">\n<ul>\n<li>Proactively close conversation sessions after a certain idle time. <a href=\"\/docs\/bots\/bot-settings\/bot-management\/bot-sessions\/\" target=\"_blank\" rel=\"noopener noreferrer\">Learn More<\/a>.<\/li>\n<li>Various analytics features and relevant APIs allow you to filter the data for interactive and non-interactive sessions.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"l-section wpb_row height_auto width_full\">\n<div class=\"l-section-h i-cf\">\n<div class=\"g-cols vc_row type_default valign_top\">\n<div class=\"vc_col-sm-12 wpb_column vc_column_container\"><\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/td>\n<\/tr>\n<tr>\n<td>Conversation History<\/td>\n<td>View complete user information while reviewing the Conversation History.<\/td>\n<\/tr>\n<tr>\n<td>Miscellaneous<\/td>\n<td>\n<ul>\n<li>Filter the Chat History using the user identity from the Channels.<\/li>\n<li>Filter and download Changelogs in Bot Builder and Audit Logs in Admin Console.<\/li>\n<li>Custom Meta Tags can now be added directly from BotKit SDK, Web \/ Mobile SDK, IVR, and Webhook channels.<\/li>\n<li><span style=\"font-weight: 400;\">Introducing <\/span><b>koreUtil.getSessionId function to<\/b><span style=\"font-weight: 400;\"> get the sessionId, a unique Conversation Session identifier, of the current ongoing conversation. This identifier can be used in generating custom analytics.<\/span><\/li>\n<li><b>Get Analytics API<\/b><span style=\"font-weight: 400;\"> to extract the metrics data related to the intent detection and task performance. <\/span><a href=\"\/docs\/bots\/api-guide\/sessions-api\/\"><span style=\"font-weight: 400;\">Know more<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li><b>User Engagement Trend <\/b><span style=\"font-weight: 400;\">API to provide the number of users who have interacted with the bot in a\u00a0 given period across different time intervals. <\/span><a href=\"\/docs\/bots\/api-guide\/user-engagement-trend-api\/\"><span style=\"font-weight: 400;\">Know more<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table>\n<tbody>\n<tr>\n<th width=\"30%\">Feature<\/th>\n<th>Enhancement<\/th>\n<\/tr>\n<tr>\n<td colspan=\"2\"><strong>Language Support Updates<\/strong><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><b>Korean<\/b><span style=\"font-weight: 400;\"> &#8211; Platform now maintains a list of words that should not be split into canonical forms.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Italian<\/b><span style=\"font-weight: 400;\"> &#8211; Dependency Parsing Model support<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>German<\/b><span style=\"font-weight: 400;\"> &#8211; Support for Compound words splitting<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><b>Japanese, Russian and Kazakh<\/b> &#8211; Enhancements to sentiment identification and autocorrection\u00a0<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\"><strong>Channel Enablement<\/strong><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>\n<ul>\n<li><strong>New channels<br \/>\n<\/strong><\/p>\n<ul>\n<li><b>Skype for Business On-Premise<\/b><span style=\"font-weight: 400;\"> channel. <\/span><a href=\"\/uncategorised\/adding-the-skype-for-business-onprem-channel\/\"><span style=\"font-weight: 400;\">Know more<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li><b>IVR &#8211; AudioCodes <\/b><span style=\"font-weight: 400;\">voice channel. <\/span><a href=\"\/docs\/bots\/channel-enablement\/adding-the-ivr-audiocodes-channel\/\"><span style=\"font-weight: 400;\">Know more<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"font-weight: 400;\">Ability to request the bot response format of a different channel than that of the current conversation channel. For example, request the platform to return the response in the WebSDK channel format when the user is interacting from the Webhook channel<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\"><strong>Enterprise Features<\/strong><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>\n<ul>\n<li><span style=\"font-weight: 400;\">Ability to customize the customer <\/span><b>Data retention period<\/b><span style=\"font-weight: 400;\">. <\/span><a href=\"\/docs\/bots\/bot-admin\/security-control\/security-settings\/\"><span style=\"font-weight: 400;\">Know more<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li><b>AD Sync<\/b><span style=\"font-weight: 400;\"> support extended to OUD (Oracle Unified Directory).\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Availability of the JWT Token generator tool on Kore.ai Developer Portal. <\/span><a href=\"\/docs\/bots\/api-guide\/apis\/#Generating_JWT_Token\"><span style=\"font-weight: 400;\">Know more<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li><b><\/b><span style=\"font-weight: 400;\">Support expiry of JTI for BotKit JWT. <\/span><a href=\"\/docs\/bots\/sdks\/installing-the-botkit-sdk\/\"><span style=\"font-weight: 400;\">Know more<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>Security &amp; Performance<\/td>\n<td>TLS support for Redis; Encryption of RabbitMQ payload; MySQL, Node.js have been upgraded.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"This page gives full details of the various platform releases and the corresponding features that were updated\/enhanced in version 8.0.x of the platform. v8.0.08 Jan 9th 2021 Minor Update This update was mainly aimed at addressing some minor bugs. Following is a list of few updates. Feature Enhancement Natural Language NLP Configurations Network Type Transformers...","protected":false},"author":9,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/posts\/25073"}],"collection":[{"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/comments?post=25073"}],"version-history":[{"count":31,"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/posts\/25073\/revisions"}],"predecessor-version":[{"id":25984,"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/posts\/25073\/revisions\/25984"}],"wp:attachment":[{"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/media?parent=25073"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/categories?post=25073"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/tags?post=25073"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}