{"id":19922,"date":"2019-05-02T12:00:39","date_gmt":"2019-05-02T12:00:39","guid":{"rendered":"https:\/\/developer.kore.ai\/?p=19922"},"modified":"2021-07-20T07:02:34","modified_gmt":"2021-07-20T06:02:34","slug":"managing-dialogs","status":"publish","type":"post","link":"https:\/\/multisite.korebots.com\/v9-0\/docs\/bots\/bot-builder-tool\/dialog-task\/managing-dialogs\/","title":{"rendered":"Manage Dialogs"},"content":{"rendered":"

Your bot can have many dialog tasks with related components. You can use the Dialog Editor to create, review, and edit a single dialog task for a bot. However, to better visualize and understand relationships and settings for all dialog tasks in a bot, you must use the Manage Components feature.<\/p>\n

<\/span>Manage Task Components<\/span><\/h3>\n

To manage your dialog tasks, follow the below steps:<\/p>\n

    \n
  1. Open the bot for which you want to manage the dialog task components.<\/li>\n
  2. Select the Build <\/strong>tab from the top menu<\/li>\n
  3. On the left menu, click Conversational Skills -> Dialog Tasks<\/strong>.<\/li>\n
  4. Click Manage Components <\/strong>on the top-right.
    \n\"\"<\/a><\/li>\n<\/ol>\n

    Dialog Components<\/h4>\n

    The Dialog Components window shows all the components used in any dialog task of the bot. To view or modify the settings of a component, click its name. The Properties panel of the node opens.
    \n    \"\"<\/a>
    \nThe following table lists the details included in the window for each component type<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
    Component Type<\/th>\nDetails<\/th>\n<\/tr>\n<\/thead>\n
    User Intent<\/b><\/td>\n\n
      \n
    • Name<\/li>\n
    • Description<\/li>\n
    • Dialog Tasks used in<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
    Entity<\/b><\/td>\n\n
      \n
    • Name<\/li>\n
    • Entity Type<\/li>\n
    • Dialog Tasks used in<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
    Service<\/b><\/td>\n\n
      \n
    • Name<\/li>\n
    • Service Type<\/li>\n
    • Dialog Tasks used in<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
    Script<\/b><\/td>\n\n
      \n
    • Name<\/li>\n
    • Dialog Tasks used in<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
    Message<\/b><\/td>\n\n
      \n
    • Name<\/li>\n
    • Dialog Tasks used in<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
    Confirmation<\/b><\/td>\n\n
      \n
    • Name<\/li>\n
    • Dialog Tasks used in<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
    Webhook<\/b><\/td>\n\n
      \n
    • Name<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
    Agent Transfer<\/b><\/td>\n\n
      \n
    • Name<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
    Form<\/b><\/td>\n\n
      \n
    • Name<\/li>\n
    • Dialog Tasks used in<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
    Logic<\/b><\/td>\n\n
      \n
    • Name<\/li>\n
    • Dialog Tasks used in<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
    Bot Action<\/b><\/td>\n\n
      \n
    • Name<\/li>\n
    • Dialog Tasks used in<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
    Process<\/b><\/td>\n\n