{"id":17757,"date":"2016-06-13T10:25:34","date_gmt":"2016-06-13T10:25:34","guid":{"rendered":"http:\/\/apidocs.kore.com\/?post_type=docs&#038;p=2648"},"modified":"2019-05-24T09:23:17","modified_gmt":"2019-05-24T08:23:17","slug":"integrating-with-sentry","status":"publish","type":"post","link":"https:\/\/multisite.korebots.com\/v9-0\/docs\/bots\/bot-store\/adding-bots\/integrating-with-sentry\/","title":{"rendered":"Adding a Sentry Bot"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Kore.ai provides integration for a built-in <em>Sentry<\/em>\u00a0Bot\u00a0that you can use to display\u00a0message notifications and execute tasks directly\u00a0from the\u00a0Kore.ai application. To use the <em>Sentry<\/em>\u00a0Bot, you just need to add the Bot to your Kore.ai account, and then configure the settings for the Bot, such as authentication to access <em>Sentry<\/em>, and the\u00a0notification messages that you want. This topic describes the <em>Sentry<\/em>\u00a0built-in Bot\u00a0for Kore.ai.\u00a0For more information about other Kore.ai Bots, see\u00a0<a style=\"line-height: 1.42857; background-color: #ffffff;\" href=\"\/docs\/bots\/about-kore-bots\/addingbots\/\">Adding Bots<\/a>.<\/p>\n<h1><span class=\"ez-toc-section\" id=\"About_the_Koreai_Bot_for_Sentry\"><\/span><span class=\"wysiwyg-font-size-x-large\">About the Kore.ai Bot for\u00a0Sentry<\/span><span class=\"ez-toc-section-end\"><\/span><\/h1>\n<p><img decoding=\"async\" class=\"logo2 alignleft\" src=\"\/wp-content\/uploads\/sites\/22\/DIYSentryLogo-2.png\" alt=\"DIYSentryLogo\" \/><em>Sentry<\/em>\u00a0is an event logging platform primarily focused on capturing and aggregating exceptions.<\/p>\n<table border=\"0\" width=\"645\">\n<tbody>\n<tr>\n<td><strong>Integration Type<\/strong><\/td>\n<td><strong>Webhook<\/strong> &#8211; Connect to this Bot using a webhook integration where the web application pushes\u00a0message notifications in near real time.<\/td>\n<\/tr>\n<tr>\n<td><strong>Category<\/strong><\/td>\n<td><strong>Developer Tools<\/strong>\u00a0&#8211; This Bot is available in the Kore.ai application in the\u00a0<strong>Developer Tools\u00a0<\/strong>category.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h1><span class=\"ez-toc-section\" id=\"Configuring_Sentry\"><\/span><a id=\"webhook\"><\/a><span class=\"wysiwyg-font-size-x-large\">Configuring Sentry<\/span><span class=\"ez-toc-section-end\"><\/span><\/h1>\n<p>To configure a <em>Sentry<\/em> webhook for Kore.ai, you must have a <em>Sentry<\/em>\u00a0account with administrator access as well as API access to configure a webhook. If you don&#8217;t, you&#8217;ll need to contact the<em>Sentry<\/em>\u00a0system administrator for\u00a0your company. For more information, see the <a href=\"https:\/\/docs.getsentry.com\/hosted\/learn\/membership\/\" target=\"_blank\" rel=\"noopener noreferrer\">Membership<\/a>\u00a0in the\u00a0<em>Sentry<\/em> documentation.<br \/>\nTo get started configuring the webhook in <em>Sentry<\/em>, you&#8217;ll need two\u00a0things:<\/p>\n<ol>\n<li>The Kore.ai webhook URL provided when you set up an alert in your Kore.ai account for each alert that you want to enable in\u00a0<em>Sentry<\/em>.<\/li>\n<li>A valid Username and Password for an account with <em>Sentry<\/em>\u00a0API access.<\/li>\n<\/ol>\n<p>The webhook URL is account-specific and cannot be transferred to any other account. This means that if you configure a <em>Sentry<\/em>\u00a0webhook using a test account, you will have to recreate the alert and get a new webhook URL to configure in <em>Sentry<\/em>. The following URL is an example webhook URL.<br \/>\n<span class=\"wysiwyg-color-blue\" style=\"color: #0000ff;\">https:\/\/app.kore.com\/hooks\/c6089802f36250c179dcb1aa29afd24c<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Configuring_Webhook\"><\/span><span class=\"wysiwyg-font-size-large\">Configuring Webhook<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>This procedure describes the steps in <em>Sentry<\/em>\u00a0to configure a webhook using a Kore.ai webhook URL endpoint.<\/p>\n<ol>\n<li>Log on to <em>Sentry<\/em>, and then on the top menu bar, select your organization. The\u00a0<strong>Dashboard<\/strong>\u00a0page for your organization is displayed.<\/li>\n<li>On the left navigation menu, click <strong>Projects<\/strong>, and then on <strong>Your Teams<\/strong> tab, click the project that you want to add a webhook to. The <strong>&lt; <em>Your Team Name<\/em> &gt; \/ &lt; <em>Your Project Name<\/em>&gt;<\/strong>\u00a0page is displayed.<\/li>\n<li>On the top menu bar, click\u00a0<strong>Settings<\/strong>.\u00a0The <strong>Project Settings<\/strong>\u00a0page is displayed.<\/li>\n<li>On the left navigation menu, in the <strong>INTEGRATIONS<\/strong>\u00a0section, click <strong>Webhooks<\/strong>. The\u00a0<strong>WebHooks<\/strong> page is displayed.<\/li>\n<li>In the <strong>Callback URLs<\/strong> field, enter the\u00a0Kore.ai webhook URL for the alert.<\/li>\n<li>Click <strong>Save Changes<\/strong> to save the webhook configuration.<\/li>\n<li>On the left navigation menu, click <strong>Rules<\/strong>. The\u00a0<strong>Rules<\/strong>\u00a0page is displayed.<\/li>\n<li>Create one or more rules that trigger an alert, and then in the <strong>Take these actions\u00a0<\/strong>section, select <strong>Send a notification via {service}<\/strong> option.<\/li>\n<li>In the <strong>Send a notification via<\/strong> field, select <strong>Webhooks<\/strong>, and then click <strong>Save Rule<\/strong>.<\/li>\n<\/ol>\n<p>For more information, see <a href=\"https:\/\/docs.getsentry.com\/hosted\/learn\/notifications\/\" target=\"_blank\" rel=\"noopener noreferrer\">Notifications<\/a> in the <em>Sentry<\/em>\u00a0documentation.<br \/>\nYou can setup message notifications to your Kore.ai account using a <em>Sentry<\/em>\u00a0webhook. Click\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"inline alignnone\" src=\"\/wp-content\/uploads\/sites\/22\/newtask.png\" alt=\"\" width=\"30\" height=\"34\" \/>, click <strong>Get notified when&#8230;<\/strong>, click <strong>Error Notifications<\/strong>, and then\u00a0in\u00a0the <strong>Setup Task\u00a0<\/strong>dialog:<\/p>\n<ul>\n<li>click the <strong>Activate<\/strong> button to generate a Webhook URL.<\/li>\n<li>copy and save the URL, or click <strong>Email Instructions<\/strong> to send the URL to an email account. For more information, see <a href=\"\/docs\/bots\/about-kore-bots\/addingbots\/integrating-with-sentry\/#webhook\">Configuring Sentry\u00a0Webhooks<\/a>.<\/li>\n<li>optionally customize the <strong>Task Name\u00a0<\/strong><\/li>\n<li>optionally customize the <strong>Short Description<\/strong><\/li>\n<li>enable or disable <strong>Mute task notifications<\/strong>.<\/li>\n<\/ul>\n<h1><span class=\"ez-toc-section\" id=\"Next_Steps\"><\/span><em><span class=\"wysiwyg-font-size-x-large\">Next Steps<\/span><\/em><span class=\"ez-toc-section-end\"><\/span><\/h1>\n<p>After the webhook is configured in <em>Sentry<\/em>, when any of the events occur in <em>Sentry<\/em>, a message is displayed on the <strong>Bots<\/strong> tab in the <strong>Messages<\/strong> section for the Kore.ai account.<\/p>\n<\/div><\/div><div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Kore.ai provides integration for a built-in Sentry\u00a0Bot\u00a0that you can use to display\u00a0message notifications and execute tasks directly\u00a0from the\u00a0Kore.ai application. To use the Sentry\u00a0Bot, you just need to add the Bot to your Kore.ai account, and then configure the settings for the Bot, such as authentication to access Sentry, and the\u00a0notification messages that you want. This...","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/posts\/17757"}],"collection":[{"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/comments?post=17757"}],"version-history":[{"count":2,"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/posts\/17757\/revisions"}],"predecessor-version":[{"id":21159,"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/posts\/17757\/revisions\/21159"}],"wp:attachment":[{"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/media?parent=17757"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/categories?post=17757"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/multisite.korebots.com\/v9-0\/wp-json\/wp\/v2\/tags?post=17757"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}