{"id":5259,"date":"2021-08-26T20:55:48","date_gmt":"2021-08-26T15:25:48","guid":{"rendered":"https:\/\/docs.kore.ai\/smartassist\/%e3%82%ab%e3%83%86%e3%82%b4%e3%83%aa%e3%83%bc%e3%81%aa%e3%81%97\/%e7%9d%80%e4%bf%a1%e3%81%ae%e8%a8%ad%e5%ae%9a\/"},"modified":"2021-08-26T20:55:48","modified_gmt":"2021-08-26T15:25:48","slug":"%e7%9d%80%e4%bf%a1%e3%81%ae%e8%a8%ad%e5%ae%9a","status":"publish","type":"post","link":"https:\/\/multisite.korebots.com\/smartassist\/%e7%9d%80%e4%bf%a1%e3%81%ae%e8%a8%ad%e5%ae%9a\/","title":{"rendered":"\u7740\u4fe1\u8a2d\u5b9a"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400\">\u4e00\u822c\u7684\u306b\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u304b\u304b\u3063\u3066\u304d\u305f\u96fb\u8a71\u3092\u53d7\u3051\u308b\u305f\u3081\u306b\u306f\u3001\u7740\u4fe1\u8a2d\u5b9a\u3092\u884c\u3046\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002SmartAssist \u3067\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u304c SmartAssist \u306b\u3069\u306e\u3088\u3046\u306b\u3057\u3066\u30a2\u30af\u30bb\u30b9\u3059\u308b\u304b\u3092\u3053\u306e\u8a2d\u5b9a\u3067\u9078\u629e\u3057\u307e\u3059\u3002<\/span><span style=\"font-weight: 400\">\u7740\u4fe1\u8a2d\u5b9a\u3067\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u3053\u3068\u304c\u3067\u304d\u307e\u3059:&nbsp;<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">SmartAssist \u304c\u3001\u767a\u4fe1\u8005\u304c\u5229\u7528\u3059\u308b<strong>\u96fb\u8a71\u756a\u53f7<\/strong>\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u65e2\u5b58\u306e<strong>IVR \u30b7\u30b9\u30c6\u30e0<\/strong>\u304b\u3089\u306e\u901a\u8a71\u3092\u8ee2\u9001\u3057\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<\/div><\/div><div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3><span class=\"ez-toc-section\" id=\"%E9%9B%BB%E8%A9%B1%E7%95%AA%E5%8F%B7\"><\/span><b>\u96fb\u8a71\u756a\u53f7<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400\">IVR \u30b7\u30b9\u30c6\u30e0\u3092\u304a\u6301\u3061\u3067\u306a\u3044\u5834\u5408\u3084\u3001IVR \u30b7\u30b9\u30c6\u30e0\u3092\u4f7f\u7528\u3057\u306a\u3044\u5834\u5408\u306f\u3001SmartAssist \u304c\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u63d0\u4f9b\u53ef\u80fd\u306a\u5c02\u7528\u306e\u96fb\u8a71\u756a\u53f7\u3092\u5272\u308a\u5f53\u3066\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u3053\u306e\u756a\u53f7\u306b\u96fb\u8a71\u3059\u308b\u3053\u3068\u3067\u3001SmartAssist \u30a2\u30d7\u30ea\u306b\u76f4\u63a5\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u3059\u3002<\/span><span style=\"font-weight: 400\">SmartAssist \u306f \u96fb\u8a71\u756a\u53f7\u306e\u8abf\u9054\u306b Twilio \u3092\u4f7f\u7528\u3057\u3066\u3044\u307e\u3059\u3002Twilio \u306f\u3001\u7279\u5b9a\u306e\u56fd\u306b\u5bfe\u3057\u3066\u756a\u53f7\u306e\u4f7f\u7528\u524d\u306b\u4f4f\u6240\u3092\u8981\u6c42\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u8a2d\u5b9a\u306e\u969b\u306b\u3082\u540c\u69d8\u306b\u5165\u529b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><span style=\"font-weight: 400\">\u96fb\u8a71\u756a\u53f7\u3092\u8a2d\u5b9a\u3059\u308b\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u624b\u9806\u306b\u5f93\u3044\u307e\u3059:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u5de6\u5074\u306e\u30da\u30a4\u30f3\u3067 [<\/span><b>\u8a2d\u5b9a<\/b><span style=\"font-weight: 400\">] \u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">[\u8a2d\u5b9a] \u30da\u30fc\u30b8\u3067\u306f\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u3067 [<\/span><b>\u7740\u4fe1\u8a2d\u5b9a<\/b><span style=\"font-weight: 400\">] \u30bf\u30d6\u304c\u9078\u629e\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">[<\/span><b>\u7740\u4fe1\u901a\u8a71<\/b><span style=\"font-weight: 400\">] \u30bb\u30af\u30b7\u30e7\u30f3\u3067 [<\/span><b>\u96fb\u8a71\u756a\u53f7<\/b><span style=\"font-weight: 400\">] \u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-422\" src=\"https:\/\/docs.kore.ai\/smartassist\/wp-content\/uploads\/sites\/3\/2021\/01\/call-phone-number.png\" alt=\"\" width=\"1344\" height=\"619\" srcset=\"https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2021\/01\/call-phone-number.png 1344w, https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2021\/01\/call-phone-number-300x138.png 300w, https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2021\/01\/call-phone-number-1024x472.png 1024w\" sizes=\"(max-width: 1344px) 100vw, 1344px\" \/><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">[\u96fb\u8a71\u756a\u53f7] \u30a6\u30a3\u30f3\u30c9\u30a6\u3067\u3001[<\/span><b>\u65b0\u3057\u3044\u96fb\u8a71\u756a\u53f7\u3092\u53d6\u5f97<\/b><span style=\"font-weight: 400\">] \u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-423\" src=\"https:\/\/docs.kore.ai\/smartassist\/wp-content\/uploads\/sites\/3\/2021\/01\/call-phone-number1.png\" alt=\"\" width=\"1349\" height=\"360\" srcset=\"https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2021\/01\/call-phone-number1.png 1349w, https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2021\/01\/call-phone-number1-300x80.png 300w, https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2021\/01\/call-phone-number1-1024x273.png 1024w\" sizes=\"(max-width: 1349px) 100vw, 1349px\" \/><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">[\u65b0\u3057\u3044\u96fb\u8a71\u756a\u53f7\u3092\u53d6\u5f97] \u30a6\u30a3\u30f3\u30c9\u30a6\u3067\u3001[<\/span><b>\u56fd\u540d<\/b><span style=\"font-weight: 400\">] \u30d5\u30a3\u30fc\u30eb\u30c9\u304b\u3089\u56fd\u3092\u691c\u7d22\u3057\u3066\u9078\u629e\u3057\u307e\u3059\u3002\u56fd\u3092\u9078\u629e\u3059\u308b\u3068\u3001\u305d\u306e\u56fd\u306e\u96fb\u8a71\u756a\u53f7\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u9078\u629e\u3057\u305f\u56fd\u306b\u5fdc\u3058\u3066\u3001\u4ee5\u4e0b\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u5229\u7528\u3067\u304d\u307e\u3059:<\/span>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u7c73\u56fd\u306e\u5834\u5408:<\/span>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\"><\/span><b>\u5e02\u5185\u756a\u53f7<\/b><span style=\"font-weight: 400\"> \u307e\u305f\u306f <\/span><b>\u30d5\u30ea\u30fc\u30c0\u30a4\u30e4\u30eb\u756a\u53f7<\/b><span style=\"font-weight: 400\"> \u3092\u9078\u629e\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u8868\u793a\u3055\u308c\u305f\u756a\u53f7\u306e\u30ea\u30b9\u30c8\u304b\u3089 [<\/span><b>\u756a\u53f7\u3092\u53d6\u5f97<\/b><span style=\"font-weight: 400\">] \u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u5e02\u5185\u756a\u53f7\u306e\u5834\u5408\u306f\u3001[<\/span><b>\u5dde<\/b><span style=\"font-weight: 400\">] \u30d5\u30a3\u30fc\u30eb\u30c9\u304b\u3089\u5e0c\u671b\u306e\u5dde\u3092\u9078\u629e\u3067\u304d\u3001\u305d\u306e\u5e02\u5916\u5c40\u756a\u5185\u306e\u756a\u53f7\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/span><\/li>\n<\/ol>\n<\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u305d\u306e\u4ed6\u306e\u56fd\u306e\u5834\u5408:<\/span>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u8868\u793a\u3055\u308c\u305f\u756a\u53f7\u306e\u30ea\u30b9\u30c8\u304b\u3089 [<\/span><b>\u756a\u53f7\u3092\u53d6\u5f97<\/b><span style=\"font-weight: 400\">] \u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u3055\u307e\u3056\u307e\u306a\u5730\u57df\u306e\u6cd5\u5f8b\u3084\u898f\u5236\u306b\u5247\u308a\u3001\u691c\u8a3c\u6e08\u307f\u306e\u73fe\u5730\u6240\u5728\u5730\u3092\u63d0\u4f9b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">\u672c\u756a\u524d\u306e\u30c6\u30b9\u30c8\u7528\u306b\u3053\u306e\u756a\u53f7\u3092\u4f7f\u7528\u3067\u304d\u307e\u3059\u3002<\/span> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-424\" src=\"https:\/\/docs.kore.ai\/smartassist\/wp-content\/uploads\/sites\/3\/2021\/01\/call-phone-number2.png\" alt=\"\" width=\"1345\" height=\"610\" srcset=\"https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2021\/01\/call-phone-number2.png 1345w, https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2021\/01\/call-phone-number2-300x136.png 300w, https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2021\/01\/call-phone-number2-1024x464.png 1024w\" sizes=\"(max-width: 1345px) 100vw, 1345px\" \/><\/p>\n<\/div><\/div><div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3><span class=\"ez-toc-section\" id=\"IVR_%E3%81%8B%E3%82%89%E3%81%AE%E8%BB%A2%E9%80%81\"><\/span><b>IVR \u304b\u3089\u306e\u8ee2\u9001<\/b><span style=\"font-weight: 400\">&nbsp;<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400\">IVR \u30b7\u30b9\u30c6\u30e0\u304b\u3089\u306e\u901a\u8a71\u306f\u3001SIP \u30bb\u30c3\u30b7\u30e7\u30f3\u7d4c\u7531\u3067 SmartAssist \u306b\u30ea\u30c0\u30a4\u30ec\u30af\u30c8\u3055\u308c\u307e\u3059\u3002\u3053\u308c\u306b\u306f\u3001\u9078\u629e\u3057\u305f\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u306b\u5fdc\u3058\u3066 2 \u3064\u306e\u57fa\u672c\u69cb\u6210\u304c\u5fc5\u8981\u3067\u3059\u3002<\/span><span style=\"font-weight: 400\">\u3053\u306e\u30bb\u30c3\u30c8\u30a2\u30c3\u30d7\u3092\u8a2d\u5b9a\u3059\u308b\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u624b\u9806\u306b\u5f93\u3044\u307e\u3059:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u5de6\u5074\u306e\u30da\u30a4\u30f3\u3067 [<\/span><b>\u8a2d\u5b9a<\/b><span style=\"font-weight: 400\">] \u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">[\u8a2d\u5b9a] \u30da\u30fc\u30b8\u3067\u306f\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u3067 [<\/span><b>\u7740\u4fe1\u8a2d\u5b9a<\/b><span style=\"font-weight: 400\">] \u30bf\u30d6\u304c\u9078\u629e\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">[<\/span><b>\u7740\u4fe1\u901a\u8a71<\/b><span style=\"font-weight: 400\">] \u30bb\u30af\u30b7\u30e7\u30f3\u3067 [<\/span><b>IVR \u304b\u3089\u306e\u8ee2\u9001<\/b><span style=\"font-weight: 400\">] \u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-427\" src=\"https:\/\/docs.kore.ai\/smartassist\/wp-content\/uploads\/sites\/3\/2021\/01\/ivr.png\" alt=\"\" width=\"1335\" height=\"622\" srcset=\"https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2021\/01\/ivr.png 1335w, https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2021\/01\/ivr-300x140.png 300w, https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2021\/01\/ivr-1024x477.png 1024w\" sizes=\"(max-width: 1335px) 100vw, 1335px\" \/><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">[IVR \u304b\u3089\u306e\u8ee2\u9001] \u30a6\u30a3\u30f3\u30c9\u30a6\u306e [<\/span><b>SIP URI<\/b><span style=\"font-weight: 400\">] \u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u306f\u3001SmartAssist \u306b\u3088\u3063\u3066<\/span><span style=\"font-weight: 400\">\u4e00\u610f\u306e SIP \u30c9\u30e1\u30a4\u30f3 URI \u304c\u751f\u6210\u3055\u308c\u3001\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u307e\u3059\u3002IVR \u30b7\u30b9\u30c6\u30e0\u3067\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u901a\u8a71\u304c SmartAssist \u306b\u30ea\u30c0\u30a4\u30ec\u30af\u30c8\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">[<\/span><b>\u30cd\u30c3\u30c8\u30ef\u30fc\u30af<\/b><span style=\"font-weight: 400\">] \u30bb\u30af\u30b7\u30e7\u30f3\u3067\u306f\u3001IVR \u30b7\u30b9\u30c6\u30e0\u306b\u96fb\u8a71\u304c\u304b\u304b\u3063\u3066\u304f\u308b\u3053\u3068\u304c\u4e88\u60f3\u3055\u308c\u308b\u4f01\u696d\u306e [IP \u30a2\u30c9\u30ec\u30b9] \u307e\u305f\u306f [\u30c9\u30e1\u30a4\u30f3\u540d] \u306e\u30ea\u30b9\u30c8\u3092\u6307\u5b9a\u3067\u304d\u307e\u3059\u3002&nbsp;<\/span>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">[<\/span><b>IP \u30a2\u30c9\u30ec\u30b9\u306e\u30ea\u30b9\u30c8<\/b><span style=\"font-weight: 400\">] \u3092\u9078\u629e\u3057\u3001[<\/span><b>\u7740\u4fe1 IP \u30a2\u30c9\u30ec\u30b9<\/b><span style=\"font-weight: 400\">] \u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u8907\u6570\u306e\u30a2\u30c9\u30ec\u30b9\u3092\u30b3\u30f3\u30de\u3067\u533a\u5207\u3063\u3066\u5165\u529b\u3057\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">[<\/span><b>\u30c9\u30e1\u30a4\u30f3\u540d<\/b><span style=\"font-weight: 400\">] \u3092\u9078\u629e\u3057\u3001[<\/span><b>\u5b8c\u5168\u4fee\u98fe\u30c9\u30e1\u30a4\u30f3\u540d<\/b><span style=\"font-weight: 400\"> (FQDN)] \u30d5\u30a3\u30fc\u30eb\u30c9\u306b FQDN \u3092\u5165\u529b\u3057\u3001[<\/span><b>DNS \u89e3\u6c7a\u65b9\u6cd5<\/b><span style=\"font-weight: 400\">] \u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u30ea\u30b9\u30c8\u304b\u3089 [DNS \u89e3\u6c7a\u65b9\u6cd5] \u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span style=\"font-weight: 400\">[<\/span><b>DID \u756a\u53f7<\/b><span style=\"font-weight: 400\">] \u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u3001\u30c0\u30a4\u30e4\u30eb\u30a4\u30f3 (DID) \u756a\u53f7\u3092\u5165\u529b\u3057\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">[<\/span><b>SIP \u30c8\u30e9\u30f3\u30b9\u30dd\u30fc\u30c8 \u30bf\u30a4\u30d7<\/b><span style=\"font-weight: 400\">] \u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u30ea\u30b9\u30c8\u304b\u3089\u3001\u4ee5\u4e0b\u3092\u9078\u629e\u3057\u307e\u3059:<\/span>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">TCP<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">UDP<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">TLS<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">[<\/span><b>SIP \u4fe1\u7528\u60c5\u5831<\/b><span style=\"font-weight: 400\">] \u30bb\u30af\u30b7\u30e7\u30f3\u3067\u3001[<\/span><b>\u30e6\u30fc\u30b6\u30fc\u540d<\/b><span style=\"font-weight: 400\">] \u3068 [<\/span><b>\u30d1\u30b9\u30ef\u30fc\u30c9<\/b><span style=\"font-weight: 400\">] \u3092\u5165\u529b\u3057\u307e\u3059\u3002(\u4efb\u610f)<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">[<\/span><b>\u4fdd\u5b58<\/b><span style=\"font-weight: 400\">] \u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-428\" src=\"https:\/\/docs.kore.ai\/smartassist\/wp-content\/uploads\/sites\/3\/2021\/01\/ivr1.png\" alt=\"\" width=\"1341\" height=\"718\" srcset=\"https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2021\/01\/ivr1.png 1341w, https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2021\/01\/ivr1-300x161.png 300w, https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2021\/01\/ivr1-1024x548.png 1024w\" sizes=\"(max-width: 1341px) 100vw, 1341px\" \/><\/li>\n<\/ol>\n<\/div><\/div><div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"\u4e00\u822c\u7684\u306b\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u304b\u304b\u3063\u3066\u304d\u305f\u96fb\u8a71\u3092\u53d7\u3051\u308b\u305f\u3081\u306b\u306f\u3001\u7740\u4fe1\u8a2d\u5b9a\u3092\u884c\u3046\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002SmartAssist \u3067\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u304c SmartAssist \u306b\u3069\u306e\u3088\u3046\u306b\u3057\u3066\u30a2\u30af\u30bb\u30b9\u3059\u308b\u304b\u3092\u3053\u306e\u8a2d\u5b9a\u3067\u9078\u629e\u3057\u307e\u3059\u3002\u7740\u4fe1\u8a2d\u5b9a\u3067\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u3053\u3068\u304c\u3067\u304d\u307e\u3059:&nbsp; SmartAssist \u304c\u3001\u767a\u4fe1\u8005\u304c\u5229\u7528\u3059\u308b\u96fb\u8a71\u756a\u53f7\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002 \u65e2\u5b58\u306eIVR \u30b7\u30b9\u30c6\u30e0\u304b\u3089\u306e\u901a\u8a71\u3092\u8ee2\u9001\u3057\u307e\u3059\u3002 \u96fb\u8a71\u756a\u53f7 IVR \u30b7\u30b9\u30c6\u30e0\u3092\u304a\u6301\u3061\u3067\u306a\u3044\u5834\u5408\u3084\u3001IVR \u30b7\u30b9\u30c6\u30e0\u3092\u4f7f\u7528\u3057\u306a\u3044\u5834\u5408\u306f\u3001SmartAssist \u304c\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u63d0\u4f9b\u53ef\u80fd\u306a\u5c02\u7528\u306e\u96fb\u8a71\u756a\u53f7\u3092\u5272\u308a\u5f53\u3066\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u3053\u306e\u756a\u53f7\u306b\u96fb\u8a71\u3059\u308b\u3053\u3068\u3067\u3001SmartAssist \u30a2\u30d7\u30ea\u306b\u76f4\u63a5\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u3059\u3002SmartAssist \u306f \u96fb\u8a71\u756a\u53f7\u306e\u8abf\u9054\u306b Twilio \u3092\u4f7f\u7528\u3057\u3066\u3044\u307e\u3059\u3002Twilio \u306f\u3001\u7279\u5b9a\u306e\u56fd\u306b\u5bfe\u3057\u3066\u756a\u53f7\u306e\u4f7f\u7528\u524d\u306b\u4f4f\u6240\u3092\u8981\u6c42\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u8a2d\u5b9a\u306e\u969b\u306b\u3082\u540c\u69d8\u306b\u5165\u529b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u96fb\u8a71\u756a\u53f7\u3092\u8a2d\u5b9a\u3059\u308b\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u624b\u9806\u306b\u5f93\u3044\u307e\u3059: \u5de6\u5074\u306e\u30da\u30a4\u30f3\u3067 [\u8a2d\u5b9a] \u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002 [\u8a2d\u5b9a] \u30da\u30fc\u30b8\u3067\u306f\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u3067 [\u7740\u4fe1\u8a2d\u5b9a] \u30bf\u30d6\u304c\u9078\u629e\u3055\u308c\u3066\u3044\u307e\u3059\u3002 [\u7740\u4fe1\u901a\u8a71] \u30bb\u30af\u30b7\u30e7\u30f3\u3067 [\u96fb\u8a71\u756a\u53f7] \u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002 [\u96fb\u8a71\u756a\u53f7] \u30a6\u30a3\u30f3\u30c9\u30a6\u3067\u3001[\u65b0\u3057\u3044\u96fb\u8a71\u756a\u53f7\u3092\u53d6\u5f97] \u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002 [\u65b0\u3057\u3044\u96fb\u8a71\u756a\u53f7\u3092\u53d6\u5f97] \u30a6\u30a3\u30f3\u30c9\u30a6\u3067\u3001[\u56fd\u540d] \u30d5\u30a3\u30fc\u30eb\u30c9\u304b\u3089\u56fd\u3092\u691c\u7d22\u3057\u3066\u9078\u629e\u3057\u307e\u3059\u3002\u56fd\u3092\u9078\u629e\u3059\u308b\u3068\u3001\u305d\u306e\u56fd\u306e\u96fb\u8a71\u756a\u53f7\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u9078\u629e\u3057\u305f\u56fd\u306b\u5fdc\u3058\u3066\u3001\u4ee5\u4e0b\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u5229\u7528\u3067\u304d\u307e\u3059: \u7c73\u56fd\u306e\u5834\u5408: \u5e02\u5185\u756a\u53f7 \u307e\u305f\u306f \u30d5\u30ea\u30fc\u30c0\u30a4\u30e4\u30eb\u756a\u53f7 \u3092\u9078\u629e\u3067\u304d\u307e\u3059\u3002 \u8868\u793a\u3055\u308c\u305f\u756a\u53f7\u306e\u30ea\u30b9\u30c8\u304b\u3089 [\u756a\u53f7\u3092\u53d6\u5f97] \u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002 \u5e02\u5185\u756a\u53f7\u306e\u5834\u5408\u306f\u3001[\u5dde] \u30d5\u30a3\u30fc\u30eb\u30c9\u304b\u3089\u5e0c\u671b\u306e\u5dde\u3092\u9078\u629e\u3067\u304d\u3001\u305d\u306e\u5e02\u5916\u5c40\u756a\u5185\u306e\u756a\u53f7\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002 \u305d\u306e\u4ed6\u306e\u56fd\u306e\u5834\u5408: \u8868\u793a\u3055\u308c\u305f\u756a\u53f7\u306e\u30ea\u30b9\u30c8\u304b\u3089 [\u756a\u53f7\u3092\u53d6\u5f97] \u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002 \u3055\u307e\u3056\u307e\u306a\u5730\u57df\u306e\u6cd5\u5f8b\u3084\u898f\u5236\u306b\u5247\u308a\u3001\u691c\u8a3c\u6e08\u307f\u306e\u73fe\u5730\u6240\u5728\u5730\u3092\u63d0\u4f9b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u672c\u756a\u524d\u306e\u30c6\u30b9\u30c8\u7528\u306b\u3053\u306e\u756a\u53f7\u3092\u4f7f\u7528\u3067\u304d\u307e\u3059\u3002 IVR \u304b\u3089\u306e\u8ee2\u9001&nbsp; IVR...","protected":false},"author":23,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[73],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/posts\/5259"}],"collection":[{"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/comments?post=5259"}],"version-history":[{"count":0,"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/posts\/5259\/revisions"}],"wp:attachment":[{"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/media?parent=5259"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/categories?post=5259"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/tags?post=5259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}