{"id":133,"date":"2021-02-05T10:32:37","date_gmt":"2021-02-05T10:32:37","guid":{"rendered":"https:\/\/multisite.korebots.com\/SupportAssist\/?p=133"},"modified":"2021-02-05T10:32:37","modified_gmt":"2021-02-05T10:32:37","slug":"welcome-message","status":"publish","type":"post","link":"https:\/\/multisite.korebots.com\/smartassist\/welcome-message\/","title":{"rendered":"Welcome Message"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400\"><strong>Welcome Message<\/strong> is the message that the user receives when they first connect with a SmartAssist application. <\/span><span style=\"font-weight: 400\">This message is available for both Phone and Chat experiences. <\/span><\/p>\n<\/div><\/div><div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><span class=\"ez-toc-section\" id=\"Configure_Welcome_Message\"><\/span>Configure Welcome Message<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400\">To configure the Welcome Message, follow the below steps:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">On the left pane, click <\/span><b>Defaults<\/b><span style=\"font-weight: 400\">.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">On the Defaults page, under the <\/span><b>Phone Experiences <\/b><span style=\"font-weight: 400\">section, click <\/span><b>Welcome Message<\/b><span style=\"font-weight: 400\"> card.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">On the <\/span><b>Phone Welcome Message<\/b><span style=\"font-weight: 400\"> window, click the <b>Edit <\/b>icon to e<\/span>dit<span style=\"font-weight: 400\">.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Enter the required text message.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Click <\/span><b>Save<\/b><span style=\"font-weight: 400\">.<\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-314\" src=\"https:\/\/docs.kore.ai\/smartassist\/wp-content\/uploads\/sites\/3\/2021\/02\/welcome-1.png\" alt=\"\" width=\"1341\" height=\"592\" srcset=\"https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2021\/02\/welcome-1.png 1341w, https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2021\/02\/welcome-1-300x132.png 300w, https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2021\/02\/welcome-1-1024x452.png 1024w\" sizes=\"(max-width: 1341px) 100vw, 1341px\" \/><\/li>\n<\/ol>\n<\/div><\/div><div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Welcome Message is the message that the user receives when they first connect with a SmartAssist application. This message is available for both Phone and Chat experiences. Configure Welcome Message To configure the Welcome Message, follow the below steps: On the left pane, click Defaults. On the Defaults page, under the Phone Experiences section, click...","protected":false},"author":23,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/posts\/133"}],"collection":[{"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/comments?post=133"}],"version-history":[{"count":0,"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/posts\/133\/revisions"}],"wp:attachment":[{"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/media?parent=133"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/categories?post=133"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/tags?post=133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}