{"id":5295,"date":"2022-10-19T09:17:54","date_gmt":"2022-10-19T09:17:54","guid":{"rendered":"https:\/\/multisite.korebots.com\/smartassist\/?page_id=5295"},"modified":"2022-10-20T14:28:32","modified_gmt":"2022-10-20T14:28:32","slug":"smartassist-lp","status":"publish","type":"page","link":"https:\/\/multisite.korebots.com\/smartassist\/smartassist-lp\/","title":{"rendered":"SmartAssist lp"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_b0a78534 height_auto width_full\" id=\"banner-section\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"ult-spacer spacer-6a47e35327bf2\" data-id=\"6a47e35327bf2\" data-height=\"80\" data-height-mobile=\"80\" data-height-tab=\"80\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div class=\"g-cols wpb_row us_custom_b95de2b1 has_text_color via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\" style=\"--gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1><span class=\"ez-toc-section\" id=\"Welcome_to_SmartAssist_Documentation\"><\/span>Welcome to SmartAssist<br \/>\nDocumentation<span class=\"ez-toc-section-end\"><\/span><\/h1>\n<\/div><\/div>[vc_custom_heading text=&#8221;How can we help?&#8221; font_container=&#8221;tag:h6|font_size:16px|text_align:left|color:%23ffffff|line_height:20px&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22margin-left%22%3A%220%22%7D%7D&#8221;][vc_wp_search el_class=&#8221;TopSearch&#8221;]<\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image us_custom_51e9bcc8 banner-topImgPos align_center\"><div class=\"w-image-h\"><img decoding=\"async\" src=\"https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2022\/10\/banner-right-img.svg\" class=\"attachment-full size-full\" alt=\"\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"ult-spacer spacer-6a47e3532938c\" data-id=\"6a47e3532938c\" data-height=\"60\" data-height-mobile=\"60\" data-height-tab=\"60\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><\/div><\/div><\/div><\/div><\/section><!-- Row Backgrounds --><div class=\"upb_bg_img\" data-ultimate-bg=\"url(https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2022\/10\/banner-bg.svg)\" data-image-id=\"id^5298|url^https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2022\/10\/banner-bg.svg|caption^null|alt^null|title^banner-bg|description^null\" data-ultimate-bg-style=\"vcpb-default\" data-bg-img-repeat=\"no-repeat\" data-bg-img-size=\"cover\" data-bg-img-position=\"\" data-parallx_sense=\"30\" data-bg-override=\"0\" data-bg_img_attach=\"scroll\" data-upb-overlay-color=\"\" data-upb-bg-animation=\"\" data-fadeout=\"\" data-bg-animation=\"left-animation\" data-bg-animation-type=\"h\" data-animation-repeat=\"repeat\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\"  data-custom-vc-row=\"\"  data-vc=\"6.9.0\"  data-is_old_vc=\"\"  data-theme-support=\"\"   data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\"    ><\/div><section class=\"l-section wpb_row us_custom_b0a78534 height_auto width_full\" id=\"blue-cta-sec\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1-2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"ult-spacer spacer-6a47e3532a082\" data-id=\"6a47e3532a082\" data-height=\"40\" data-height-mobile=\"40\" data-height-tab=\"40\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div class=\"g-cols wpb_row us_custom_231f3dcb via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\" style=\"--gap:3rem;\"><div class=\"wpb_column vc_column_container us_custom_e1e5a293\"><div class=\"vc_column-inner\"><div class=\"w-image align_center\"><div class=\"w-image-h\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2022\/10\/sa-overview-img.svg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2022\/10\/sa-overview-img.svg 150w, https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2022\/10\/sa-overview-img.svg 300w, https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2022\/10\/sa-overview-img.svg 1024w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"ult-spacer spacer-6a47e3532ae58\" data-id=\"6a47e3532ae58\" data-height=\"20\" data-height-mobile=\"20\" data-height-tab=\"20\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"ult-spacer spacer-6a47e3532afa7\" data-id=\"6a47e3532afa7\" data-height=\"40\" data-height-mobile=\"40\" data-height-tab=\"40\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--gap:3rem;\"><div class=\"wpb_column vc_column_container SubHead\"><div class=\"vc_column-inner\">[vc_custom_heading text=&#8221;SmartAssist Overview&#8221; font_container=&#8221;tag:h2|font_size:26px|text_align:left|color:%23202124|line_height:31px&#8221; use_theme_fonts=&#8221;yes&#8221;]<div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>SmartAssist is an automation-first, customer intent-driven contact center solution. It is available in the cloud and on-premises deployment modes and provides an intuitive, omnichannel solution for inbound customer service. Built on top of the Kore.ai XO Platform, SmartAssist brings together an enterprise-grade automation platform and a fully featured Contact Center suite to serve the range of services that a modern customer demands.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"ult-spacer spacer-6a47e3532b36a\" data-id=\"6a47e3532b36a\" data-height=\"15\" data-height-mobile=\"15\" data-height-tab=\"15\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-html\"><ul class=\"LinksIconsMainBox\">\n<li><a href=\"#\"> <img decoding=\"async\" src=\"\/smartassist\/wp-content\/uploads\/sites\/21\/2022\/10\/most-pop-icon.svg\" alt=\"\">Most Popular Topics<\/a><\/li>\n\n<li><a href=\"#\"> <img decoding=\"async\" style=\"height: 14px;\" src=\"\/smartassist\/wp-content\/uploads\/sites\/21\/2022\/10\/book-icon.svg\" alt=\"\">Setup SmartAssist<\/a><\/li>\n\n<li><a href=\"#\"> <img decoding=\"async\" src=\"\/smartassist\/wp-content\/uploads\/sites\/21\/2022\/10\/hat-icon.svg\" alt=\"\">Kore Academy<\/a><\/li> \n<\/ul><\/div><\/div><\/div><\/div><div class=\"ult-spacer spacer-6a47e3532b7fc\" data-id=\"6a47e3532b7fc\" data-height=\"25\" data-height-mobile=\"25\" data-height-tab=\"25\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><\/div><\/div><\/div><\/div><\/section><!-- Row Backgrounds --><div class=\"upb_color\" data-bg-override=\"0\" data-bg-color=\"#f8f9fa\" data-fadeout=\"\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\"  data-custom-vc-row=\"\"  data-vc=\"6.9.0\"  data-is_old_vc=\"\"  data-theme-support=\"\"   data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\"    ><\/div><section class=\"l-section wpb_row us_custom_97cd467e height_auto width_full color_custom\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"ult-spacer spacer-6a47e3532ba2b\" data-id=\"6a47e3532ba2b\" data-height=\"50\" data-height-mobile=\"50\" data-height-tab=\"50\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div class=\"g-cols wpb_row us_custom_231f3dcb via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\" style=\"--gap:3rem;\"><div class=\"wpb_column vc_column_container us_custom_e1e5a293\"><div class=\"vc_column-inner\"><div class=\"aio-icon-component   two-col-box-section style_1\"><a class=\"aio-icon-box-link\" href=\"#\" ><div id=\"Info-box-wrap-5222\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:53px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2022\/10\/announcement-icon.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h6 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-5222 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Release Notes &amp; Announcements<\/h6><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-5222 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Updates on features and improvements to SmartAssist<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/a><\/div> <!-- aio-icon-component --><div class=\"aio-icon-component   two-col-box-section style_1\"><a class=\"aio-icon-box-link\" href=\"#\" ><div id=\"Info-box-wrap-7338\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:53px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2022\/10\/gs-icon.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h6 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-7338 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Getting Started<\/h6><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-7338 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Learn how to setup, monitor and scale your SmartAssist instance<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/a><\/div> <!-- aio-icon-component --><div class=\"aio-icon-component   two-col-box-section style_1\"><a class=\"aio-icon-box-link\" href=\"#\" ><div id=\"Info-box-wrap-8161\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:53px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2022\/10\/sa-conf-icon.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h6 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-8161 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">SmartAssist Configuration<\/h6><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-8161 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Detailed guides for individual SmartAssist modules<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/a><\/div> <!-- aio-icon-component --><div class=\"aio-icon-component   two-col-box-section style_1\"><a class=\"aio-icon-box-link\" href=\"#\" ><div id=\"Info-box-wrap-8466\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:53px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2022\/10\/trouble-icon.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h6 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-8466 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Troubleshooting<\/h6><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-8466 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Guidance to help resolve commonly occuring issues and resolve<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/a><\/div> <!-- aio-icon-component --><div class=\"aio-icon-component   two-col-box-section style_1\"><a class=\"aio-icon-box-link\" href=\"#\" ><div id=\"Info-box-wrap-2820\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:53px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2022\/10\/Monitoring-Reporting-icon.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h6 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-2820 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Monitoring &amp; Reporting<\/h6><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-2820 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Contact center management has visibility into real-time and historical contact center and agent performance through SmartAssist management dashboard views.<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/a><\/div> <!-- aio-icon-component --><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_auto width_full\" id=\"TwoColEqualHeight\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"ult-spacer spacer-6a47e3532dd3c\" data-id=\"6a47e3532dd3c\" data-height=\"40\" data-height-mobile=\"40\" data-height-tab=\"40\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div class=\"g-cols wpb_row oneColIconRow via_grid cols_3 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"aio-icon-component   oneColIconBox style_1\"><a class=\"aio-icon-box-link\" href=\"#\" ><div id=\"Info-box-wrap-2309\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:60px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2022\/10\/dc-icon.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-2309 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><span class=\"ez-toc-section\" id=\"API_Documentation\"><\/span>API Documentation<span class=\"ez-toc-section-end\"><\/span><\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-2309 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Explore SmartAssist APIs &#8211; setup data exports, administer your SmartAssist instance and learn more about<\/p>\n<p><a class=\"aio-icon-read xx\" href=\"#\">API Docs<\/a><\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/a><\/div> <!-- aio-icon-component --><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"aio-icon-component   oneColIconBox style_1\"><a class=\"aio-icon-box-link\" href=\"#\" ><div id=\"Info-box-wrap-9665\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:60px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2022\/10\/kore.aiacod-icon.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-9665 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><span class=\"ez-toc-section\" id=\"Koreai_Academy\"><\/span>Kore.ai Academy<span class=\"ez-toc-section-end\"><\/span><\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-9665 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Our online training is specially designed for specific contact center personas<\/p>\n<p><a class=\"aio-icon-read xx\" href=\"#\">Kore Academy<\/a><\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/a><\/div> <!-- aio-icon-component --><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"aio-icon-component   oneColIconBox style_1\"><a class=\"aio-icon-box-link\" href=\"#\" ><div id=\"Info-box-wrap-1312\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:60px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/multisite.korebots.com\/smartassist\/wp-content\/uploads\/sites\/21\/2022\/10\/support-icon.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-1312 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><span class=\"ez-toc-section\" id=\"Support\"><\/span>Support<span class=\"ez-toc-section-end\"><\/span><\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-1312 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Reach out to Kore technical support team for special requests and queries around SmartAssist<\/p>\n<p><a class=\"aio-icon-read xx\" href=\"#\">Contact<\/a><\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/a><\/div> <!-- aio-icon-component --><\/div><\/div><\/div><div class=\"ult-spacer spacer-6a47e3532f386\" data-id=\"6a47e3532f386\" data-height=\"25\" data-height-mobile=\"25\" data-height-tab=\"25\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Welcome to SmartAssist Documentation [vc_custom_heading text=\"How can we help?\" font_container=\"tag:h6|font_size:16px|text_align:left|color:%23ffffff|line_height:20px\" use_theme_fonts=\"yes\" css=\"%7B%22default%22%3A%7B%22margin-left%22%3A%220%22%7D%7D\"][vc_wp_search el_class=\"TopSearch\"][vc_custom_heading text=\"SmartAssist Overview\" font_container=\"tag:h2|font_size:26px|text_align:left|color:%23202124|line_height:31px\" use_theme_fonts=\"yes\"]SmartAssist is an automation-first, customer intent-driven contact center solution. It is available in the cloud and on-premises deployment modes and provides an intuitive, omnichannel solution for inbound customer service. Built on top of the Kore.ai XO Platform, SmartAssist brings...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/pages\/5295"}],"collection":[{"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/comments?post=5295"}],"version-history":[{"count":9,"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/pages\/5295\/revisions"}],"predecessor-version":[{"id":5335,"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/pages\/5295\/revisions\/5335"}],"wp:attachment":[{"href":"https:\/\/multisite.korebots.com\/smartassist\/wp-json\/wp\/v2\/media?parent=5295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}