{"id":76,"date":"2021-01-29T14:06:54","date_gmt":"2021-01-29T14:06:54","guid":{"rendered":"https:\/\/multisite.korebots.com\/SupportAssist\/?p=76"},"modified":"2021-01-29T14:06:54","modified_gmt":"2021-01-29T14:06:54","slug":"advanced-settings","status":"publish","type":"post","link":"https:\/\/multisite.korebots.com\/multisite-2\/advanced-settings\/","title":{"rendered":"Voice Preferences"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto width_full\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_custom laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><\/div><\/div><\/section><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400\">For Language &amp; Speech<strong style=\"font-weight: 400\">, <\/strong>you can<\/span> configure the voice preferences to personalize the ASR Engine and the voice that plays for your text-to-speech conversions.<\/p>\n<p>You can change the <em>Automatic Speech Recognition (ASR)<\/em> and <em>Text-to-Speech (TTS)<\/em> voice engines associated with your SmartAssist account. By default, they&#8217;re set to the <em>Google Cloud ASR<\/em> and <em>TTS engines<\/em>.<\/p>\n<p><span style=\"font-weight: 400\">To configure or modify the voice preferences, follow the steps below:<\/span><\/p>\n<p>1. Under <strong>Languages &amp; Speech<\/strong>, click <b><\/b><b>Voice Preferences<\/b>.<\/p>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/docs.kore.ai\/smartassist\/wp-content\/uploads\/sites\/3\/2021\/01\/voice-preferences-1.png\"><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5108\" src=\"https:\/\/docs.kore.ai\/smartassist\/wp-content\/uploads\/sites\/3\/2021\/01\/voice-preferences-1.png\" alt=\"\" width=\"681\" height=\"250\" \/><\/a><\/p>\n<p>2. In the <strong>Voice Preferences<\/strong> window, follow these steps:<\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Select one of the listed services for <strong>Voice Preference<\/strong><\/span>.<br \/>\n<a ref=\"magnificPopup\" href=\"https:\/\/docs.kore.ai\/smartassist\/wp-content\/uploads\/sites\/3\/2021\/01\/voice-pref-select.png\"><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5111\" src=\"https:\/\/docs.kore.ai\/smartassist\/wp-content\/uploads\/sites\/3\/2021\/01\/voice-pref-select.png\" alt=\"\" width=\"317\" height=\"140\" \/><\/a><\/li>\n<\/ul>\n<\/div><\/div><section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_custom laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><\/div><\/div><\/section><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><\/div><\/div><div class=\"w-message color_blue\"><div class=\"w-message-body\"><p><strong>Note<\/strong>: <strong>Speech Recognition Preference<\/strong> refers to the Automatic Speech Recognition (ASR) capability that enables SmartAssist to process human speech.<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><\/div><\/div>\n<ul>\n<li>Select one of the listed third-party voice services under <strong>Voice Preference<\/strong>.<\/li>\n<li>Select the <i>language<\/i> and the automated <i>voice<\/i> under <b>Voice Name<\/b>.<\/li>\n<li>Select the options for<strong> Speech Recognition Preference\u00a0<\/strong>and <strong>Dialect<\/strong>.<\/li>\n<li>Preview the audio before selection by typing the text to be translated in the <strong>Preview<\/strong> text area and clicking the <strong>Preview<\/strong> button.<br \/>\n<a ref=\"magnificPopup\" href=\"https:\/\/docs.kore.ai\/smartassist\/wp-content\/uploads\/sites\/3\/2021\/01\/voice-pref-steps.png\"><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5117\" src=\"https:\/\/docs.kore.ai\/smartassist\/wp-content\/uploads\/sites\/3\/2021\/01\/voice-pref-steps.png\" alt=\"\" width=\"614\" height=\"501\" \/><\/a><\/li>\n<\/ul>\n<p>3. Click <b>Done<\/b>.<\/p>\n<p>The set voice, language, and dialect are applied for any text-to-speech voice responses to the customers.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Select one of the listed third-party voice services under Voice Preference. Select the language and the automated voice under Voice Name. Select the options for Speech Recognition Preference\u00a0and Dialect. Preview the audio before selection by typing the text to be translated in the Preview text area and clicking the Preview button. 3. Click Done. The&#8230;<\/p>\n","protected":false},"author":23,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/multisite.korebots.com\/multisite-2\/wp-json\/wp\/v2\/posts\/76"}],"collection":[{"href":"https:\/\/multisite.korebots.com\/multisite-2\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/multisite.korebots.com\/multisite-2\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/multisite-2\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/multisite-2\/wp-json\/wp\/v2\/comments?post=76"}],"version-history":[{"count":0,"href":"https:\/\/multisite.korebots.com\/multisite-2\/wp-json\/wp\/v2\/posts\/76\/revisions"}],"wp:attachment":[{"href":"https:\/\/multisite.korebots.com\/multisite-2\/wp-json\/wp\/v2\/media?parent=76"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/multisite.korebots.com\/multisite-2\/wp-json\/wp\/v2\/categories?post=76"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/multisite.korebots.com\/multisite-2\/wp-json\/wp\/v2\/tags?post=76"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}