{"id":4105,"date":"2022-05-04T04:46:35","date_gmt":"2022-05-04T04:46:35","guid":{"rendered":"https:\/\/multisite.korebots.com\/SearchAssist\/?p=4105"},"modified":"2022-08-23T08:18:57","modified_gmt":"2022-08-23T08:18:57","slug":"general-settings","status":"publish","type":"post","link":"https:\/\/multisite.korebots.com\/SearchAssist\/administration\/general-settings\/","title":{"rendered":"Configuring General Settings"},"content":{"rendered":"<h2 class=\"w-post-elm post_title entry-title color_link_inherit\"><span class=\"ez-toc-section\" id=\"Introduction\"><\/span><span style=\"font-size: 32px;\">Introduction<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"w-post-elm post_content\">\n<div class=\"w-post-elm post_content\">\n<p>This section summarizes the activities centered around your SearchAssist app, from creation to app maintenance. The Manage tab allows you to configure general settings, and manage the team.<\/p>\n<p>Generate credentials and deploy the SearchAssist app in your preferred channel. You can monitor usage, and billing matters, and select a plan.<\/p>\n<\/div>\n<h3><span class=\"ez-toc-section\" id=\"General_Settings\"><\/span><span id=\"General_Settings\" class=\"ez-toc-section\"><\/span><span id=\"General_Settings\" class=\"ez-toc-section\">General Settings<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Configure or manage SearchAssist app settings. For more information, see <a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/administration\/general-settings\/#General_Settings-2\">\u00a0General Settings<\/a>.<\/p>\n<h4>Managing Channels<\/h4>\n<p>Set destination for your SearchAssist app. For more information, see\u00a0<a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/administration\/managing-channels\/\">Managing Channels<\/a>.<\/p>\n<h4>Managing Credentials<\/h4>\n<p>Configure Credentials to enable channels and API Scopes for your SearchAssist app. For more information, see\u00a0<a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/administration\/managing-credentials\/\">Managing SearchAssist Credentials<\/a>.<\/p>\n<h4>Team<\/h4>\n<p>Manage members who collaborate on building and maintaining the SearchAssist app. For more information, see\u00a0<a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/administration\/collaboration\/\">Collaborating with your Team<\/a>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Billing_and_Usage\"><\/span><span id=\"Billing_and_Usage\" class=\"ez-toc-section\"><\/span><span id=\"Billing_and_Usage\" class=\"ez-toc-section\">Billing and Usage<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<h4>Plan Details<\/h4>\n<p>Click Manage &gt; Plan Details to see your current plan and available options. You can also see usage details.<\/p>\n<h4>Usage Log<\/h4>\n<p>Click Manage &gt; Usage Log to see app usage details. You can also see pricing options designed to meet a variety of business needs. See\u00a0<a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/administration\/viewing-billing-and-usage\/\">Plans, Billing, and Usage<\/a>.<\/p>\n<h4>Invoices<\/h4>\n<p>If you have any subscription plans, view the invoices here.<\/p>\n<h2 class=\"w-post-elm post_title entry-title\"><span class=\"ez-toc-section\" id=\"General_Settings-2\"><\/span><span id=\"General_Settings-2\" class=\"ez-toc-section\"><\/span>General Settings<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"w-post-elm post_content\">\n<p>The General Settings involve configuring or managing the settings pertaining to the virtual action results. SearchAssist gives you the flexibility to configure the results from the actions of a linked Virtual Assistant.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Actions\"><\/span><span id=\"Actions\" class=\"ez-toc-section\"><\/span>Actions<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>As a business user, you can choose how the action\u2019s execution behavior will be experienced by the end-user.<\/p>\n<p>The actions pertaining to the winning intent can either be<\/p>\n<ul>\n<li aria-level=\"1\">executed automatically or<\/li>\n<li aria-level=\"1\">listed like action prompts alongside other informative search results like FAQs and pages to select from. For example \u201cPay bill\u201d(action prompt) along with the FAQ, \u201cHow to Pay bills\u201d<\/li>\n<\/ul>\n<p>SearchAssist allows you to configure the position where and how Virtual Assistant action results are displayed. The Actions option allows you to display Virtual Assistant action results either at the top or at the bottom in the search results, prompting the end-user to select the desired action for further execution.<\/p>\n<p>Furthermore, as a business user, you can pre-configure how the virtual assistant action results are displayed. By default, they are listed in Grid mode which you can change by applying other templates from\u00a0<b>Choose Template<\/b>.<\/p>\n<p><b>Note:<\/b>\u00a0These options are available only if your SearchAssist App is already linked to a Virtual Assistant as described in Linking your Virtual Assistant.<\/p>\n<p>Refer:\u00a0<a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/concepts\/managing-content\/linking-your-virtual-assistant\/\">Linking Your Virtual Assistant<\/a><\/p>\n<p><a ref=\"magnificPopup\" href=\"http:\/\/docs.kore.ai\/searchassist\/wp-content\/uploads\/sites\/4\/2022\/05\/bot_action_experience-customization-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2002 size-medium\" src=\"http:\/\/docs.kore.ai\/searchassist\/wp-content\/uploads\/sites\/4\/2022\/05\/xbot_action_experience-customization-1-300x282.png.pagespeed.ic.8pDKsPcv4D.webp\" sizes=\"(max-width: 300px) 100vw, 300px\" srcset=\"https:\/\/docs.kore.ai\/searchassist\/wp-content\/uploads\/sites\/4\/2022\/05\/bot_action_experience-customization-1-300x282.png 300w, https:\/\/docs.kore.ai\/searchassist\/wp-content\/uploads\/sites\/4\/2022\/05\/bot_action_experience-customization-1.png 823w\" alt=\"\" width=\"300\" height=\"282\" data-pagespeed-url-hash=\"3341523557\" \/><\/a><\/p>\n<p>Follow these steps to configure Virtual Assistant actions in a search result:<\/p>\n<ol>\n<li aria-level=\"1\">Click the Manage menu tab. The General Settings page displays.<\/li>\n<li aria-level=\"1\">Under the Actions page heading, when you choose the \u201cDo not auto-execute the winning intent.\u201d option you can configure the user experience further by selecting either\n<ul>\n<li aria-level=\"2\">Show Actions at the Top, or<\/li>\n<li aria-level=\"2\">Show the Actions at the Bottom<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p>In either case, you can choose the template to display the results from the\u00a0<b>Choose Template<\/b><\/p>\n<p><a ref=\"magnificPopup\" href=\"http:\/\/docs.kore.ai\/searchassist\/wp-content\/uploads\/sites\/4\/2022\/05\/bot_action_experience_selection.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2004 size-medium\" src=\"http:\/\/docs.kore.ai\/searchassist\/wp-content\/uploads\/sites\/4\/2022\/05\/xbot_action_experience_selection-300x237.png.pagespeed.ic.xzMt53yyW5.webp\" sizes=\"(max-width: 300px) 100vw, 300px\" srcset=\"https:\/\/docs.kore.ai\/searchassist\/wp-content\/uploads\/sites\/4\/2022\/05\/bot_action_experience_selection-300x237.png 300w, https:\/\/docs.kore.ai\/searchassist\/wp-content\/uploads\/sites\/4\/2022\/05\/bot_action_experience_selection.png 523w\" alt=\"\" width=\"300\" height=\"237\" data-pagespeed-url-hash=\"1815602674\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<div class=\"w-post-elm post_content\">\n<h3><span class=\"ez-toc-section\" id=\"Small_Talk\"><\/span><span id=\"Small_Talk\" class=\"ez-toc-section\"><\/span>Small Talk<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><strong>Small Talk<\/strong>\u00a0refers to the casual conversations that your SearchAssist App can have with the end-users. SearchAssist Apps that can cordially respond to social queries like \u201cHow Are You?\u201d, \u201cHow was your day?\u201d,\u00a0 etc. are more likely to create a positive impression with human touch and help build a priceless rapport with the user, encouraging the adoption of SearchAssist Apps in your business.<\/p>\n<p>As per your business requirements, using the toggle key you can choose to either enable or disable\u00a0<strong>Small Talk<\/strong>\u00a0in your SearchAssist Apps.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-1968 aligncenter\" src=\"http:\/\/docs.kore.ai\/searchassist\/wp-content\/uploads\/sites\/4\/2022\/05\/xenable_small_talk-1-300x82.png.pagespeed.ic.a72wRaeMXO.webp\" sizes=\"(max-width: 300px) 100vw, 300px\" srcset=\"https:\/\/docs.kore.ai\/searchassist\/wp-content\/uploads\/sites\/4\/2022\/05\/enable_small_talk-1-300x82.png 300w, https:\/\/docs.kore.ai\/searchassist\/wp-content\/uploads\/sites\/4\/2022\/05\/enable_small_talk-1.png 849w\" alt=\"\" width=\"300\" height=\"82\" data-pagespeed-url-hash=\"1242633004\" \/><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Introduction This section summarizes the activities centered around your SearchAssist app, from creation to app maintenance. The Manage tab allows you to configure general settings, and manage the team. Generate credentials and deploy the SearchAssist app in your preferred channel. You can monitor usage, and billing matters, and select a plan. General Settings Configure or&#8230;<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[106],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts\/4105"}],"collection":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/comments?post=4105"}],"version-history":[{"count":5,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts\/4105\/revisions"}],"predecessor-version":[{"id":4471,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts\/4105\/revisions\/4471"}],"wp:attachment":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/media?parent=4105"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/categories?post=4105"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/tags?post=4105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}