{"id":4100,"date":"2022-05-04T04:38:49","date_gmt":"2022-05-04T04:38:49","guid":{"rendered":"https:\/\/multisite.korebots.com\/SearchAssist\/?p=4100"},"modified":"2022-09-08T07:35:17","modified_gmt":"2022-09-08T07:35:17","slug":"glossary-of-terms-2","status":"publish","type":"post","link":"https:\/\/multisite.korebots.com\/SearchAssist\/quickstart-guide\/glossary-of-terms-2\/","title":{"rendered":"Glossary of Terms"},"content":{"rendered":"

Here is a glossary of key search and SearchAssist platform terms.<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Analytics<\/td>\nThis feature provides real-time, interactive, and smart insights about the SearchAssist app\u2019s performance. To learn more, see\u00a0\u00a0Analyzing Metrics<\/a>.<\/td>\n<\/tr>\n
Business Rules<\/td>\nRules personalize and fine-tune search results based on context. Rules can also be used to configure merchandising and promotions. To learn more, see\u00a0Configuring Business Rules<\/a>.<\/td>\n<\/tr>\n
Channel<\/td>\nA channel connects your SearchAssist app with one or more communication apps. To learn more, see\u00a0Managing Channels<\/a>.<\/td>\n<\/tr>\n
Entity Extraction<\/td>\nIn a virtual assistant\u2019s context, entity extraction means fetching the required information to accomplish a task via named entities or categories. The SearchAssist platform uses NLP techniques to find and track named entities from the source field. To learn more, see\u00a0Extracting Entities<\/a>.<\/td>\n<\/tr>\n
Experiments<\/td>\nTest combinations of multiple indexes and search configurations with two or more variants. Use the results to select the index that can best achieve your business goals, improve search relevance, and enhance the user experience. To learn more, see\u00a0Experiments with Search Variants<\/a>.<\/td>\n<\/tr>\n
Facets<\/td>\nFacets allow users to define their own views by applying a unique set of filters. Refine search results by selecting relevant filters in parallel based on field values. To learn more, see\u00a0Creating Facets<\/a>.<\/td>\n<\/tr>\n
Fields<\/td>\nFields are key areas identified from the data sources that can be used to create the search index schema for easy retrieval. For example, questions and answers for an FAQ source, heading, and body for files or web content. To learn more, see\u00a0\u00a0Configuring Search Fields<\/a>.<\/td>\n<\/tr>\n
Field Mapping<\/td>\nField Mapping is a stage in the Indexing Pipeline used to perform custom mapping to the target field.<\/td>\n<\/tr>\n
Indexing<\/td>\nAn information processing technique that helps search engines display quick responses to user queries. SearchAssist\u2019s algorithm applies the inverted index process and, by default, indexes all data.<\/td>\n<\/tr>\n
Index Configuration<\/td>\nConfigure SearchAssist app fields relevant to your business use cases. The result is more efficient document handling and customized data results. To learn more, see\u00a0Managing Indices<\/a>.Index configuration involves the following processes:<\/p>\n
    \n
  • Define Fields as the properties from the data sources that you want to include or exclude from the index.<\/li>\n
  • Define Traits to identify specific entities or attributes that can be extracted from the users\u2019 input.<\/li>\n
  • Configure Indexing Pipeline Stages to transform source content into optimized documents using the Workbench.<\/li>\n
  • Train SearchAssist to build the index based on the configurations, especially after each update.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
Indexing Pipeline<\/td>\nTransforms content into a document suitable for indexing. The pipeline consists of a series of configurable stages. Each stage performs a set of data transformation operations before passing the resulting content to the next stage.<\/td>\n<\/tr>\n
Keyword Extraction<\/td>\nThis technique automatically detects important words from the text stored in a field.\u00a0 To learn more, see\u00a0Extracting Keywords<\/a>.<\/td>\n<\/tr>\n
Kore.ai\u2019s<\/i>\u00a0Virtual Assistant or Bot<\/td>\nA virtual assistant application built on the Kore.ai bot platform or Kore.ai\u2019s Experience Optimization platform.<\/td>\n<\/tr>\n
Results Ranking<\/td>\nUse this interactive and visual tool to customize search results and support business goals. To learn more, see\u00a0Tuning Results Ranking<\/a>.<\/td>\n<\/tr>\n
Result Templates<\/td>\nSearchAssist templates that can customize the display format of individual query results in a search interface. To learn more, see\u00a0Designing Results Views<\/a>.<\/td>\n<\/tr>\n
Search Experience<\/td>\nCustomize the front-end design to present search results in a meaningful way for the user. To learn more, see\u00a0Designing Search Experience<\/a>.<\/td>\n<\/tr>\n
Search Interface<\/td>\nThe front-end design for search users to submit queries.<\/td>\n<\/tr>\n
SearchAssist App (in the UI)<\/td>\nThe application created on the SearchAssist platform. Use the platform to add and manage content, store indexes, test configurations, fine-tune relevance, define and apply business rules all with the broad aim of delivering a personalized search experience.<\/td>\n<\/tr>\n
Semantic Analysis<\/td>\nA technique to understand the logical meaning and interpretation of words, signs, and sentence structure. To learn more, see\u00a0Applying Semantic Meanings<\/a>.<\/td>\n<\/tr>\n
Search Configuration<\/td>\nThis tool lets you configure search results in response to specific queries. Improve the user experience by presenting the most relevant results as per business requirements.<\/td>\n<\/tr>\n
Sources<\/td>\nSources are the origins of content ingested into your SearchAssist app. Ingest static content from files and databases. You can also map dynamic content from websites or action prompts from the actively linked enterprise Virtual Assistants. To learn more, see\u00a0Managing Content<\/a>.<\/td>\n<\/tr>\n
Synonyms<\/td>\nAdd keyword synonyms to help the SearchAssist app effectively identify user queries.<\/td>\n<\/tr>\n
Traits<\/td>\nTraits are specific attributes or characteristics that users exhibit or express in their conversations. Traits have unique utterances that can lead to identifying intent. Extract traits from documents and user queries to increase relevance scores. To learn more, see\u00a0Configuring Traits<\/a>.<\/td>\n<\/tr>\n
Workbench<\/td>\nWorkbench transforms source content into objects for indexing. Bundled with a simulator, the Workbench provides an interactive preview of how stage rules affect a document before it is indexed. To learn more, see\u00a0Managing Indexing Pipeline<\/a>.<\/td>\n<\/tr>\n
Weights<\/td>\nAssign a weight to each field in the index configuration. Those weights play an important role in ranking results and can be used to fine-tune search relevance. To learn more, see\u00a0Adding Weights<\/a>.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

Here is a glossary of key search and SearchAssist platform terms. Analytics This feature provides real-time, interactive, and smart insights about the SearchAssist app\u2019s performance. To learn more, see\u00a0\u00a0Analyzing Metrics. Business Rules Rules personalize and fine-tune search results based on context. Rules can also be used to configure merchandising and promotions. To learn more, see\u00a0Configuring…<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[104],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts\/4100"}],"collection":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/comments?post=4100"}],"version-history":[{"count":6,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts\/4100\/revisions"}],"predecessor-version":[{"id":4588,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts\/4100\/revisions\/4588"}],"wp:attachment":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/media?parent=4100"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/categories?post=4100"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/tags?post=4100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}