{"id":3212,"date":"2022-02-16T09:37:40","date_gmt":"2022-02-16T09:37:40","guid":{"rendered":"https:\/\/multisite.korebots.com\/SearchAssist\/?p=3212"},"modified":"2022-03-04T07:57:21","modified_gmt":"2022-03-04T07:57:21","slug":"overview22","status":"publish","type":"post","link":"https:\/\/multisite.korebots.com\/SearchAssist\/searchassist\/overview22\/","title":{"rendered":"Overview"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p class=\"w-post-elm post_title entry-title\"><span style=\"font-size: 16px;\">SearchAssist is the world\u2019s first conversational search engine that combines natural language search with the automatic execution of\u00a0 tasks in conversations. It can collate data from diverse sources, index and retrieve results in no-time. Kore.ai\u2019s no-code and Conversational User Interface (CUI) approach for Search Assistant, eliminates the need of maintaining\u00a0 dedicated IT teams. <span style=\"font-weight: 400;\">SearchAssist allows you to customize search\u00a0 parameters, design end user search experience and rank priorities in fetching the most relevant results to the user\u00a0 as per your business goals.<\/span> Virtual assistants designed in Kore.ai\u2019s Experience Optimization(XO) platform can be integrated effortlessly in a few clicks with nearly no coding.<\/span><\/p>\n<div class=\"w-post-elm post_content\">\n<section class=\"l-section wpb_row height_auto width_full\">\n<div class=\"l-section-h i-cf\">\n<div class=\"g-cols vc_row type_default valign_top\">\n<div class=\"vc_col-sm-12 wpb_column vc_column_container\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column \">\n<div class=\"wpb_wrapper\">\n<div class=\"w-post-elm post_content\">\n<section class=\"l-section wpb_row height_auto width_full\">\n<div class=\"l-section-h i-cf\">\n<div class=\"g-cols vc_row type_default valign_top\">\n<div class=\"vc_col-sm-12 wpb_column vc_column_container\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column \">\n<div class=\"wpb_wrapper\">\n<p>Driven by the latest technology and dedicated expert teams, popular search engines, social platforms and e-commerce aggregators offer rich intuitive search experience to all users. When the same user tries to query your website or app their expectations are already set high in terms of search experience. SearchAssist gears you up with a PaaS approach to overcome that challenge of offering a similar or even better search experience to your users.<\/p>\n<p>SearchAssist enables your business with a technology platform to build and deliver an advanced or even a better search experience to your customers\u00a0without the need to allocate dedicated teams in-house giving more available resources to your core line of business.<\/p>\n<p>Most e-commerce and enterprise websites have the following limitations in the search experience they currently offer, they:<\/p>\n<ul>\n<li aria-level=\"1\">do not interpret natural language queries or utterances<\/li>\n<li aria-level=\"1\">fail to discover intents and objectively drive through the journeys of the intents<\/li>\n<li aria-level=\"1\">are restricted to keyword-based search criteria<\/li>\n<li aria-level=\"1\">leave the intent unfulfilled without invoking any actions<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Benefits_to_your_Business\"><\/span><span id=\"Benefits_to_your_Business\" class=\"ez-toc-section\"><span id=\"How_it_benefits_your_Business\" class=\"ez-toc-section\">Benefits to your Business\u00a0<\/span><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Kore.ai\u2019s unique comprehensive approach helps your business realize the following benefits:<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">ability to provide personalized search results for your end users\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">A\/B testing, a testing methodology to compare up to four competing variants,\u00a0 between search experiences\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">quick insights on end user\u2019s search behavior<\/span><\/li>\n<li><span style=\"font-weight: 400;\">cognitive abilities to interpret end user\u2019s\u00a0 natural language queries and\u00a0 detecting the context and intent of\u00a0 the user. These abilities further refine the search and \/ or drive the intent.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">ease of developing and deploying Search Assistants by business users<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">purpose-driven search experience in a unified interface to achieve the search objective without end-users spending excess efforts nor digressing.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">conversely Search capability can be added to your existing kore virtual assistant<\/span><\/li>\n<\/ul>\n<p>All the aforementioned advanced functionality is offered in a no-code\/low-code business-user friendly mode at one place i.e., in a single interface.<\/p>\n<p>Hence a complete and fulfilling search journey and experience ensuring high quality of search.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"How_SearchAssist_Works\"><\/span><span id=\"How_SearchAssist_Works\" class=\"ez-toc-section\">How SearchAssist Works<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>SearchAssist allows you to build and\u00a0 deploy Search Assistants that are intelligent enough to<\/p>\n<ul>\n<li aria-level=\"1\">enable you to present contextualized and personalized search experiences for your users<\/li>\n<li aria-level=\"1\">integrate seamlessly with other major repositories<\/li>\n<li aria-level=\"1\">use the built-in ability to hand-hold users to perform bot-driven actions<\/li>\n<li aria-level=\"1\">leverage the Natural Language Processing(NLP), Artificial intelligence(AI) capabilities to interpret user queries<\/li>\n<li aria-level=\"1\">present results in both traditional and conversational modes<\/li>\n<\/ul>\n<p>With the contexts identified, SearchAssist lands your end-users in more relevant and personalized results<b>\u00a0catering to the search purpose more precisely and effectively.\u00a0<\/b>It can point both to relevant content and calls-to-action delivering their intent if any, with an engaging interactive ease.<\/p>\n<p>The SearchAssist platform enables you to develop Search Assistants with the following capabilities \u00a0 and takes you through the following stages of the Search Assistant lifecycle:<\/p>\n<ul>\n<li aria-level=\"1\">Initiating stage i.e,\u00a0 Creating the Search Assistant<\/li>\n<li aria-level=\"1\">Adding and Mapping Content Sources<\/li>\n<li aria-level=\"1\">Indexing Content<\/li>\n<li aria-level=\"1\">Managing Relevance<\/li>\n<li aria-level=\"1\">Viewing Analytics and drawing Insights<\/li>\n<li aria-level=\"1\">Designing Search Experience, UIs<\/li>\n<li aria-level=\"1\">Defining and Running Experiments<\/li>\n<li aria-level=\"1\">Maintaining your Search Assistants<\/li>\n<li aria-level=\"1\">Managing Account<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Developer-Friendly_Platform-as-a_ServicePaaS\"><\/span><span id=\"Developer-Friendly_Platform-as-a_ServicePaaS\" class=\"ez-toc-section\">Developer-Friendly Platform-as-a Service(PaaS)\u00a0\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>In addition to all the functionality developed by business users, SearchAssist allows developers to:<\/p>\n<ul>\n<li aria-level=\"1\">extend and customize Search Assistants using the API library provided<\/li>\n<li aria-level=\"1\">access and utilize APIs with documentation with ease<\/li>\n<li aria-level=\"1\"><b>integrate with other major content repositories<\/b><b>\u00a0and platforms\u00a0<\/b><\/li>\n<li aria-level=\"1\"><b>customize<\/b>\u00a0search interface to a great extent<\/li>\n<\/ul>\n<\/div>\n<h3 class=\"w-post-elm post_title entry-title\"><span class=\"ez-toc-section\" id=\"Deployment_Scenarios\"><\/span><span id=\"Deployment_Scenarios\" class=\"ez-toc-section\">Deployment Scenarios<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"w-post-elm post_content\">\n<section class=\"l-section wpb_row height_auto width_full\">\n<div class=\"l-section-h i-cf\">\n<div class=\"g-cols vc_row type_default valign_top\">\n<div class=\"vc_col-sm-12 wpb_column vc_column_container\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column \">\n<div class=\"wpb_wrapper\">\n<p class=\"w-post-elm post_title entry-title\"><span id=\"Search_Assistants_created_can_be_deployed_in_the_following_scenarios\" class=\"ez-toc-section\">Search Assistants created can be deployed in the following scenarios:<\/span><\/p>\n<div class=\"w-post-elm post_content\">\n<section class=\"l-section wpb_row height_auto width_full\">\n<div class=\"l-section-h i-cf\">\n<div class=\"g-cols vc_row type_default valign_top\">\n<div class=\"vc_col-sm-12 wpb_column vc_column_container\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column \">\n<div class=\"wpb_wrapper\">\n<ol>\n<li aria-level=\"1\"><b>Business User Enablement<\/b>: Business users of E-Commerce sites, apps, or merchandisers or product catalog owners\u00a0 in the retail domain:\n<ul>\n<li aria-level=\"2\">Fast Moving Consumer Goods(FMCG) vertical<\/li>\n<li aria-level=\"2\">prospective OEMs aiming for Direct to Consumer(D2C) reach<\/li>\n<li aria-level=\"2\">Ride hailing apps<\/li>\n<li aria-level=\"2\">aggregators, including from both the preceding. All the preceding trying to enhance Customer Experience(CX), position some products, marketing offers, by building and deploying a customized <span style=\"font-weight: 400;\">Search Assistant<\/span> onto their D2C channels.<br \/>\nAdditionally you can apply customized business rules for each of the preceding scenarios providing better search experience to your customers and facilitating more conversions. Refer SearchAssist for E-Commerce<\/li>\n<\/ul>\n<\/li>\n<li aria-level=\"2\"><b>Employee Work Enablement<\/b>: Enterprise intranet website content owners, process owners\u00a0trying to enhance Employee Experience(EX)\u00a0and productivity to enable employees to perform better search and gain knowledge that enables their work. Refer\u00a0\u00a0<a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/quick-start\/searchassist-for-websites\/\">SearchAssist for Enterprise websites<\/a>.<\/li>\n<li aria-level=\"2\"><b>Customer Support Agent Enablemen<\/b>t: Customer support executives doing Knowledge search for product and\/or process knowledge to provide better support calls leading to better CX. Refer\u00a0<a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/quick-start\/searchassist-for-ecommerce\/\">SearchAssist for Knowledge Search<\/a>.<\/li>\n<li aria-level=\"2\"><b>Developer Enablement:\u00a0<\/b>Developers can integrate at API level and invoke search SearchAssist capabilities from code level and integrate to their preferred channels,\u00a0 website and\/or apps.\u00a0 Refer to\u00a0\u00a0<a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/developers-guide\/developers-corner\/\">Developer\u2019s Guide<\/a>.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-post-elm post_navigation layout_simple inv_false\"><a class=\"post_navigation-item order_first to_prev\" href=\"https:\/\/multisite.korebots.com\/SearchAssist\/searchassist\/overview\/\" title=\"Overview\"><div class=\"post_navigation-item-arrow\"><\/div><div class=\"post_navigation-item-meta\">Previous Post<\/div><div class=\"post_navigation-item-title\"><span>Overview<\/span><\/div><\/a><a class=\"post_navigation-item order_second to_next\" href=\"https:\/\/multisite.korebots.com\/SearchAssist\/concepts\/collaboration\/collaborating-with-your-team\/\" title=\"Collaborating with your Team\"><div class=\"post_navigation-item-arrow\"><\/div><div class=\"post_navigation-item-meta\">Next Post<\/div><div class=\"post_navigation-item-title\"><span>Collaborating with your Team<\/span><\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"SearchAssist is the world\u2019s first conversational search engine that combines natural language search with the automatic execution of\u00a0 tasks in conversations. It can collate data from diverse sources, index and retrieve results in no-time. Kore.ai\u2019s no-code and Conversational User Interface (CUI) approach for Search Assistant, eliminates the need of maintaining\u00a0 dedicated IT teams. SearchAssist allows...","protected":false},"author":18,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts\/3212"}],"collection":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/comments?post=3212"}],"version-history":[{"count":11,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts\/3212\/revisions"}],"predecessor-version":[{"id":3667,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts\/3212\/revisions\/3667"}],"wp:attachment":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/media?parent=3212"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/categories?post=3212"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/tags?post=3212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}