{"id":176,"date":"2021-01-19T12:56:37","date_gmt":"2021-01-19T12:56:37","guid":{"rendered":"https:\/\/multisite.korebots.com\/SearchAssist\/?p=176"},"modified":"2021-06-28T07:03:10","modified_gmt":"2021-06-28T07:03:10","slug":"user-engagement","status":"publish","type":"post","link":"https:\/\/multisite.korebots.com\/SearchAssist\/analytics\/user-engagement\/","title":{"rendered":"User Engagement"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400\">SearchAssist\u2019s User Engagement feature displays the metrics with information on how users use the search application.\u00a0<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Access\"><\/span>Access<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400\">To access user engagement, follow the below steps:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Click the <\/span><b>Analytics <\/b><span style=\"font-weight: 400\">tab on the top and select <\/span><b>User Engagement <\/b><span style=\"font-weight: 400\">from the drop-down list.<br \/>\n<\/span><\/li>\n<li>You can filter the metrics on a specific time period as follows:\n<ul>\n<li>past 24 Hrs,<\/li>\n<li>past 7 Days selected by default, or<\/li>\n<li>custom period by selecting the start and end date from the date picker provided.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div><div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><span class=\"ez-toc-section\" id=\"Metrics\"><\/span>Metrics<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400\">The following table gives the details of the user engagement metrics:<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td>\n<p style=\"text-align: center\"><b>Metrics<\/b><\/p>\n<\/td>\n<td>\n<p style=\"text-align: center\"><b>Details<\/b><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\"><span style=\"font-weight: 400\">User Trends<\/span><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400\">Total Users<\/span><\/td>\n<td><span style=\"font-weight: 400\">The number of unique users (based on the IP address) performed search during the selected period.<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400\">New Users<\/span><\/td>\n<td>The number of new users that performed a search during the range selected.<\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400\">Repeat Users<\/span><\/td>\n<td>The number of returning users that performed a search during the range selected.<\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400\">Busy Hours<\/span><\/td>\n<td><span style=\"font-weight: 400\">The <\/span><i><span style=\"font-weight: 400\">volume of users<\/span><\/i><span style=\"font-weight: 400\"> performed a search at different hours of the day. You can increase or reduce the hours tracked in a day using the slider below the graph.<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400\">Most Used Devices<\/span><\/td>\n<td><span style=\"font-weight: 400\">Devices used by the users to perform the search sorted in the descending order of usage numbers. For example, desktops, mobile phones, etc.<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400\">Most Used Browsers<\/span><\/td>\n<td><span style=\"font-weight: 400\">Browsers used by the users to perform the search sorted in the descending order of usage numbers. For example,\u00a0 Chrome, Firefox, IE, Safari, etc.<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400\">Demographics<\/span><\/td>\n<td><span style=\"font-weight: 400\">The geographical location (country-wise) of the users performing the search sorted in the descending order of usage numbers.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>[vc_raw_html]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[\/vc_raw_html]<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"SearchAssist\u2019s User Engagement feature displays the metrics with information on how users use the search application.\u00a0 Access To access user engagement, follow the below steps: Click the Analytics tab on the top and select User Engagement from the drop-down list. You can filter the metrics on a specific time period as follows: past 24 Hrs,...","protected":false},"author":12,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts\/176"}],"collection":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/comments?post=176"}],"version-history":[{"count":14,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts\/176\/revisions"}],"predecessor-version":[{"id":1206,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts\/176\/revisions\/1206"}],"wp:attachment":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/media?parent=176"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/categories?post=176"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/tags?post=176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}