{"id":1738,"date":"2022-01-07T09:20:06","date_gmt":"2022-01-07T09:20:06","guid":{"rendered":"https:\/\/multisite.korebots.com\/SearchAssist\/?p=1738"},"modified":"2022-02-23T08:51:20","modified_gmt":"2022-02-23T08:51:20","slug":"how-to-get-user-engagement-metrics","status":"publish","type":"post","link":"https:\/\/multisite.korebots.com\/SearchAssist\/concepts\/analyzing-performance-concepts\/how-to-get-user-engagement-metrics\/","title":{"rendered":"Getting User Engagement Metrics"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3><span class=\"ez-toc-section\" id=\"Introduction\"><\/span><span style=\"font-weight: 400;\">Introduction\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">User Engagement Metrics throw light on the quality of user engagement and uncover potential gaps to be addressed. SearchAssist\u2019s User Engagement Metrics feature displays the relevant metrics with information on how the end users use their Search Assistant.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To access user engagement, take the following steps:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Click the <\/span><b>Analytics <\/b><span style=\"font-weight: 400;\">tab on the top and select <\/span><b>User Engagement <\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">from the dropdown<\/span><\/span><a ref=\"magnificPopup\" href=\"https:\/\/multisite.korebots.com\/SearchAssist\/wp-content\/uploads\/sites\/18\/2022\/01\/GIA_UserEngagement1-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3313 size-full\" src=\"https:\/\/multisite.korebots.com\/SearchAssist\/wp-content\/uploads\/sites\/18\/2022\/01\/GIA_UserEngagement1-1.png\" alt=\"\" width=\"525\" height=\"261\" srcset=\"https:\/\/multisite.korebots.com\/SearchAssist\/wp-content\/uploads\/sites\/18\/2022\/01\/GIA_UserEngagement1-1.png 525w, https:\/\/multisite.korebots.com\/SearchAssist\/wp-content\/uploads\/sites\/18\/2022\/01\/GIA_UserEngagement1-1-300x149.png 300w\" sizes=\"(max-width: 525px) 100vw, 525px\" \/><\/a><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Filter the metrics on a specific time period or a time window like:<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">the past 24 Hrs<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">the past 7 Days selected by default, or<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">a custom period <\/span><span style=\"font-weight: 400;\">range<\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u00a0 by selecting the start and end dates from the date picker provided<\/span><\/span>&nbsp;\n<p><span style=\"font-weight: 400;\"><br \/>\n<a ref=\"magnificPopup\" href=\"https:\/\/multisite.korebots.com\/SearchAssist\/wp-content\/uploads\/sites\/18\/2022\/01\/GIA_UserEngagement2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3315 size-large\" src=\"https:\/\/multisite.korebots.com\/SearchAssist\/wp-content\/uploads\/sites\/18\/2022\/01\/GIA_UserEngagement2-2-1024x379.png\" alt=\"\" width=\"640\" height=\"237\" srcset=\"https:\/\/multisite.korebots.com\/SearchAssist\/wp-content\/uploads\/sites\/18\/2022\/01\/GIA_UserEngagement2-2-1024x379.png 1024w, https:\/\/multisite.korebots.com\/SearchAssist\/wp-content\/uploads\/sites\/18\/2022\/01\/GIA_UserEngagement2-2-300x111.png 300w, https:\/\/multisite.korebots.com\/SearchAssist\/wp-content\/uploads\/sites\/18\/2022\/01\/GIA_UserEngagement2-2.png 1896w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Metrics\"><\/span><span style=\"font-weight: 400;\">Metrics<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The following table gives the details of the user engagement metrics:<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Metrics<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Details<\/span><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\"><span style=\"font-weight: 400;\">User Data Trends<\/span><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Total Users<\/span><\/td>\n<td><span style=\"font-weight: 400;\">The number of unique users (based on the IP address) who performed search during the selected period.<\/span><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">New Users<\/span><\/td>\n<td><span style=\"font-weight: 400;\">The number of new users who performed a search during the range selected.<\/span><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Repeat Users<\/span><\/td>\n<td><span style=\"font-weight: 400;\">The number of returning users who performed a search during the range selected.<\/span><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Busy Hours<\/span><\/td>\n<td><span style=\"font-weight: 400;\">The <\/span><i><span style=\"font-weight: 400;\">volume of users<\/span><\/i><span style=\"font-weight: 400;\"> who performed a search at different hours of the day. You can increase or reduce the hours tracked in a day using the slider underneath\u00a0 the graph.<\/span><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Most Used Devices<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Devices used by the users to perform the search sorted in the descending order of usage numbers. For example, desktops, mobile phones, etc.<\/span><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Most Used Browsers<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Browsers used by the users to perform the search sorted in the descending order of usage numbers. For example,\u00a0 Chrome, Firefox, IE, Safari, etc.<\/span><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Demographics<\/span><\/td>\n<td><span style=\"font-weight: 400;\">The geographical location (country-wise) of the users performing the search, sorted in the descending order of usage numbers.<\/span><\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-post-elm post_navigation layout_simple inv_false\"><a class=\"post_navigation-item order_first to_prev\" href=\"https:\/\/multisite.korebots.com\/SearchAssist\/design-search-experience\/how-to-customize-results-views\/\" title=\"How to Customize Results Views\"><div class=\"post_navigation-item-arrow\"><\/div><div class=\"post_navigation-item-meta\">Previous Post<\/div><div class=\"post_navigation-item-title\"><span>How to Customize Results Views<\/span><\/div><\/a><a class=\"post_navigation-item order_second to_next\" href=\"https:\/\/multisite.korebots.com\/SearchAssist\/concepts\/analyzing-performance-concepts\/how-to-access-insights-from-search-queries\/\" title=\"Getting Insights from Search Queries\"><div class=\"post_navigation-item-arrow\"><\/div><div class=\"post_navigation-item-meta\">Next Post<\/div><div class=\"post_navigation-item-title\"><span>Getting Insights from Search Queries<\/span><\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Introduction\u00a0 User Engagement Metrics throw light on the quality of user engagement and uncover potential gaps to be addressed. SearchAssist\u2019s User Engagement Metrics feature displays the relevant metrics with information on how the end users use their Search Assistant. To access user engagement, take the following steps: Click the Analytics tab on the top and...","protected":false},"author":18,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[77],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts\/1738"}],"collection":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/comments?post=1738"}],"version-history":[{"count":14,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts\/1738\/revisions"}],"predecessor-version":[{"id":3573,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts\/1738\/revisions\/3573"}],"wp:attachment":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/media?parent=1738"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/categories?post=1738"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/tags?post=1738"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}