{"id":1736,"date":"2022-01-10T02:11:53","date_gmt":"2022-01-10T02:11:53","guid":{"rendered":"https:\/\/multisite.korebots.com\/SearchAssist\/?p=1736"},"modified":"2022-02-23T08:40:57","modified_gmt":"2022-02-23T08:40:57","slug":"how-to-access-the-app-dashboard","status":"publish","type":"post","link":"https:\/\/multisite.korebots.com\/SearchAssist\/concepts\/analyzing-performance-concepts\/how-to-access-the-app-dashboard\/","title":{"rendered":"Accessing the Search Assistant Dashboard"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3><span class=\"ez-toc-section\" id=\"Introduction\"><\/span>Introduction<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The dashboard gives the highest level and generic overview of <\/span><span style=\"font-weight: 400;\">the usage of the launched or the active<\/span><span style=\"font-weight: 400;\"> Search Assistant. It displays the transaction data for analytics like <\/span><i><span style=\"font-weight: 400;\">total users, total searches, result rate, clicks, <\/span><\/i><span style=\"font-weight: 400;\">and <\/span><i><span style=\"font-weight: 400;\">average click position<\/span><\/i><span style=\"font-weight: 400;\">. For more detailed analytics on specific aspects refer to the\u00a0 respective sections.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To access the dashboard,<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Click the <\/span><b>Analytics <\/b><span style=\"font-weight: 400;\">tab on the top and select <\/span><b>Dashboard<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> from the dropdown<\/span><\/span><a ref=\"magnificPopup\" href=\"https:\/\/multisite.korebots.com\/SearchAssist\/wp-content\/uploads\/sites\/18\/2022\/01\/GIA_Dashboard1-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3321 size-medium\" src=\"https:\/\/multisite.korebots.com\/SearchAssist\/wp-content\/uploads\/sites\/18\/2022\/01\/GIA_Dashboard1-1-300x173.png\" alt=\"\" width=\"300\" height=\"173\" srcset=\"https:\/\/multisite.korebots.com\/SearchAssist\/wp-content\/uploads\/sites\/18\/2022\/01\/GIA_Dashboard1-1-300x173.png 300w, https:\/\/multisite.korebots.com\/SearchAssist\/wp-content\/uploads\/sites\/18\/2022\/01\/GIA_Dashboard1-1.png 530w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">You can filter the metrics on a specific time period or a time window like:<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">the past 24 Hrs<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">the past 7 Days selected by default, or<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">a custom period <\/span><span style=\"font-weight: 400;\">range<\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u00a0 selecting the start and end dates from the date picker provided<\/span><\/span><\/span>&nbsp;\n<p><a ref=\"magnificPopup\" href=\"https:\/\/multisite.korebots.com\/SearchAssist\/wp-content\/uploads\/sites\/18\/2022\/01\/GIA_Dashboard2-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3322 size-large\" src=\"https:\/\/multisite.korebots.com\/SearchAssist\/wp-content\/uploads\/sites\/18\/2022\/01\/GIA_Dashboard2-1-1024x293.png\" alt=\"\" width=\"640\" height=\"183\" srcset=\"https:\/\/multisite.korebots.com\/SearchAssist\/wp-content\/uploads\/sites\/18\/2022\/01\/GIA_Dashboard2-1-1024x293.png 1024w, https:\/\/multisite.korebots.com\/SearchAssist\/wp-content\/uploads\/sites\/18\/2022\/01\/GIA_Dashboard2-1-300x86.png 300w, https:\/\/multisite.korebots.com\/SearchAssist\/wp-content\/uploads\/sites\/18\/2022\/01\/GIA_Dashboard2-1.png 1885w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Metrics\"><\/span><span style=\"font-weight: 400;\">Metrics<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The following table gives the details of the dashboard metrics:<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Metrics<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Description<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Additional Notes<\/span><\/td>\n<\/tr>\n<tr>\n<td colspan=\"3\"><span style=\"font-weight: 400;\">Live Data<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Total Users<\/span><\/td>\n<td><span style=\"font-weight: 400;\">The number of unique users who accessed the Search Assistant during the selected period.<\/span><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Total Searches<\/span><\/td>\n<td><span style=\"font-weight: 400;\">The total number of searches performed during the selected period.<\/span><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Result Rate<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Percentage of searches that returned at least one result.<\/span><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Clicks<\/span><\/td>\n<td><span style=\"font-weight: 400;\">The number of searches where at least one result was clicked by the search user.<\/span><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Average Click Position<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Average position of clicks performed on the search results. For example: For a query \u201ciPad\u201d, if there were the following clicks:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">2 clicks on the 1st result<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">1 click on the 3rd result<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">1 click on the 10th result<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The click position will be (1 + 1 + 3 + 10) \/ 4 = 3.75<\/span><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Search Trends<\/span><\/td>\n<td><span style=\"font-weight: 400;\">It gives an overview of :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Total searches \u2013 How many searches were performed;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Searches with results (Result Rate) \u2013 Percentage of searches that returned at least one result.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Searches with clicks (Click Through Rate) \u2013 Percentage of tracked searches where at least one result was clicked on by the user.<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The metrics are displayed for the time period selected;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Filter the metrics based on Live Search and\/or Full Page Search.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Top Search Queries<\/span><\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Queries that are searched the most number of times.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Query-wise split is also displayed along with the number of times it was searched.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Results associated with the queries.<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Order on the ascending or descending count of queries<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">View all option to navigate to the corresponding tab in the insights section<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">For Top Search Queries, the results associated with the queries are displayed.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Top Search Queries with No Result<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Top queries that yielded no results. Query-wise split is also displayed along with the number of times it was searched.<\/span><\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Order on the ascending or descending count of queries<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">View all option to navigate to the corresponding tab in the insights section<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Top Search Results<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Search results that appeared the most number of times. For each search result the following details are listed:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">number of times this result appeared;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">number of times the result was clicked;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">click-through rate i.e. number of unique clicks (Multiple clicks counted to 1 for each time the result appeared) \/ appearances;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">average position of the result;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">queries associated with the results.<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Order on the ascending or descending count of any of the parameters displayed<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Filter metrics based on the result type \u2013 FAQs, Pages, Tasks etc.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Feedback<\/span><\/td>\n<td><span style=\"font-weight: 400;\">End-user feedback analysis<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Percentage of searches that received user feedback<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Percentage of results positive and negative feedback<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Coming Soon<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Most Clicked Position<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Position at which the search results were clicked by end-users the most number of times. Sorted in the descending order of the number of clicks.<\/span><\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-post-elm post_navigation layout_simple inv_false\"><a class=\"post_navigation-item order_first to_prev\" href=\"https:\/\/multisite.korebots.com\/SearchAssist\/uncategorized\/test-as-you-build\/\" title=\"Test As You Build\"><div class=\"post_navigation-item-arrow\"><\/div><div class=\"post_navigation-item-meta\">Previous Post<\/div><div class=\"post_navigation-item-title\"><span>Test As You Build<\/span><\/div><\/a><a class=\"post_navigation-item order_second to_next\" href=\"https:\/\/multisite.korebots.com\/SearchAssist\/how-to\/how-to-configure-general-settings\/\" title=\"How to Configure General Settings\"><div class=\"post_navigation-item-arrow\"><\/div><div class=\"post_navigation-item-meta\">Next Post<\/div><div class=\"post_navigation-item-title\"><span>How to Configure General Settings<\/span><\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Introduction The dashboard gives the highest level and generic overview of the usage of the launched or the active Search Assistant. It displays the transaction data for analytics like total users, total searches, result rate, clicks, and average click position. For more detailed analytics on specific aspects refer to the\u00a0 respective sections.\u00a0\u00a0 To access the...","protected":false},"author":18,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[77],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts\/1736"}],"collection":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/comments?post=1736"}],"version-history":[{"count":18,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts\/1736\/revisions"}],"predecessor-version":[{"id":3572,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts\/1736\/revisions\/3572"}],"wp:attachment":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/media?parent=1736"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/categories?post=1736"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/tags?post=1736"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}