{"id":1271,"date":"2022-01-06T13:40:56","date_gmt":"2022-01-06T13:40:56","guid":{"rendered":"https:\/\/multisite.korebots.com\/SearchAssist\/?p=1271"},"modified":"2022-02-24T09:25:17","modified_gmt":"2022-02-24T09:25:17","slug":"glossary-of-terms","status":"publish","type":"post","link":"https:\/\/multisite.korebots.com\/SearchAssist\/overview\/glossary-of-terms\/","title":{"rendered":"Glossary of Terms"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">Alphabetical list view of relevant generic Search, Bot-platform and SearchAssist platform specific terms:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Analytics<br \/>\n<\/span><span style=\"font-weight: 400;\">The analytics feature of the SearchAssist application provides real-time, interactive, and smart insights about the Search Assistant\u2019s performance. Refer <\/span><a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/concepts\/analyzing-performance-concepts\/get-analytics-and-insights\/\"><span style=\"font-weight: 400;\">Performance Insights<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Business Rules<br \/>\n<\/span><span style=\"font-weight: 400;\">Business Rules feature allows you to define and apply those rules to personalize and fine-tune the search results based on contexts. Rules can also be used for merchandising and promotions. Refer <\/span><a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/concepts\/personalizing-results\/how-to-define-and-apply-business-rules\/\"><span style=\"font-weight: 400;\">Adding Business Rules<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Channel<br \/>\n<\/span><span style=\"font-weight: 400;\">A channel enables you to configure destinations for your Search Assistant to communicate with one or more channels. Refer <\/span><a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/concepts\/manage-apps\/#Adding_Channels\"><span style=\"font-weight: 400;\">Adding Channels<\/span><\/a>.<span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Entity Extraction<br \/>\n<\/span><span style=\"font-weight: 400;\">Entity Extraction in virtual-assistants\u2019 context refers to extracting the required information to accomplish the task via named entities or categories. The SearchAssist platform uses NLP techniques to find and track named entities\u00a0 from the source field. Refer <\/span><a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/concepts\/managing-indices\/configuring-workbench\/configure-workbench\/#Extracting_Entities\"><span style=\"font-weight: 400;\">Extracting Entities<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Experiments <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Experiments are ways to test combinations of\u00a0 multiple index and search configuration variants and pick the best one that fulfills business needs. SearchAssist allows you to create and run experiments with two or more variants, analyze to continuously improve search relevance and user experience. Refer <\/span><a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/concepts\/experimenting-variants\/experiment-with-a-b-testing\/\"><span style=\"font-weight: 400;\">Adding Experiments<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Facets<br \/>\n<\/span><span style=\"font-weight: 400;\">Facets allow users to define their own views by applying a unique set of filters, thus refining their search results by selecting relevant and multiple filters in parallel based on the field values. Refer <\/span><a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/concepts\/managing-relevance\/managing-facets\/\"><span style=\"font-weight: 400;\">Creating Facets<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Fields<br \/>\n<\/span>Fields are key areas identified from the data sources that can be used in creating the search index schema for easy retrieval. For example, question and answer for an FAQ source, heading, and body for Files or Web content, etc. Refer <a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/concepts\/managing-indices\/configuring-fields\/\">Configuring Fields<\/a>.<\/p>\n<p><span style=\"font-weight: 400;\">Field Mapping<br \/>\n<\/span><span style=\"font-weight: 400;\">Field Mapping is a stage in the Indexing Pipeline used to perform the customization mapping to the target field.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Indexing<br \/>\n<\/span><span style=\"font-weight: 400;\">Indexing is the technique by which search engines process information to give quick responses to users\u2019 queries. SearchAssist\u2019s search algorithm applies the inverted index process and by default, indexes all the data.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Index Configuration<br \/>\n<\/span><span style=\"font-weight: 400;\">Index Configuration allows you to configure the fields relevant to your business use cases so that the Search Assistant can handle documents and fields better, and customize the data and results accordingly. The index configuration involves the following processes:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Define Fields as the properties from the data sources that you would want to be included or excluded from the index\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Define Traits to help identify specific entities or attributes that can be extracted from the users\u2019 input<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Configure Indexing Pipeline Stages to transform the source content into optimized documents using the Workbench<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Train the Search Assistant to build the index based on the configurations especially after each update<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0Refer\u00a0 <\/span><a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/concepts\/managing-indices\/configuring-indices\/manage-indices\/\"><span style=\"font-weight: 400;\">Managing Indices<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Indexing Pipeline<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">An Indexing Pipeline transforms the content into a document suitable for indexing. It consists of a series of configurable indexing\u00a0 pipeline stages. Each stage performs a set of\u00a0 different transformational operations on the data before passing the resulting content\u00a0 to the next stage in the pipeline.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Keyword Extraction\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Keyword Extraction is a technique to automatically detect important words from the text stored in a field.\u00a0 Refer <\/span><a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/concepts\/managing-indices\/configuring-workbench\/configure-workbench\/#Extracting_Keywords\"><span style=\"font-weight: 400;\">Extracting Keywords<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kore.ai\u2019s\u00a0 Virtual Assistant or bot<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">A virtual assistant application built on the Kore.ai bot-platform or Kore.ai\u2019s Experience optimization platform.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Results Ranking<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Results Ranking is an interactive and visual way to tune results. SearchAssist allows you to preview and customize the search results as per the business needs.Refer <\/span><a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/concepts\/personalizing-results\/how-to-customize-results-ranking\/\"><span style=\"font-weight: 400;\">Tuning Results Ranking<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Result Templates<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">In SearchAssist, Result Templates decide the individual query results format in a search interface. In other terms, these templates allow you to decide how to display different types of items in a result list. Refer <\/span><a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/concepts\/designing-search-experience\/customizing-results-views\/\"><span style=\"font-weight: 400;\">Designing Results Views<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Search Experience<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Search experience can be customized and the way in which the results should be displayed to the search user can be configured so that the search users always see the results in a more meaningful way. Refer\u00a0 <\/span><a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/concepts\/designing-search-experience\/search-experience1\/\"><span style=\"font-weight: 400;\">Designing Search Experience<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Search Interface<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">The Search Interface is a graphical user interface used by the search users to pose their queries.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Search Assistant<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">A Search Assistant is an application created using SearchAssist Platform to add and manage content, store index, configure and test\u00a0 various configurations, fine-tune relevance, define and\u00a0 apply business rules and deliver personalized search experience.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Semantic Analysis<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Semantic analysis is the technique to understand the logical meaning and interpretation of words, signs, and sentence structure. Refer <\/span><a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/concepts\/managing-indices\/configuring-workbench\/configure-workbench\/#Applying_Semantic_Meanings\"><span style=\"font-weight: 400;\">Applying Semantic Meanings<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Search Configuration<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Search Configuration allows you to tune the results that are displayed to the user for specific queries. This helps in improving the user experience by allowing them to view the most relevant and useful results as per business requirements.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sources<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Sources hold\u00a0 the inputs for your Search Assistant. From sources ingest static content from files, databases. You can also map dynamic content from\u00a0 websites or the dynamic action prompts from the actively linked\u00a0 enterprise Virtual Assistants. Refer <\/span><a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/concepts\/content-sources\/manage-sources\/\"><span style=\"font-weight: 400;\">Managing Content Sources<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Synonyms ensure that the Search Assistant identifies your user queries more effectively by adding synonyms for keywords used in search queries.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Traits <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Traits are specific associated attributes,\u00a0 or characteristics the users exhibit or express in their conversations. Traits have unique utterances that can lead to identifying intent. Extract traits from documents and user queries that help to increase the relevance score<\/span><span style=\"font-weight: 400;\">. Refer <\/span><a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/concepts\/managing-indices\/configuring-traits\/configuring-traits\/\"><span style=\"font-weight: 400;\">Configuring Traits<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Workbench<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Workbench combines the key aspects of the data indexing configuration process and transforms source content into transformed objects for indexing. It&#8217;s bundled with a Simulator that provides an interactive preview of how stage rules affect a document before it&#8217;s indexed. <\/span>Refer <a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/?p=1851&amp;preview=true\">Managing Indexing Pipeline<\/a>.<\/p>\n<p><span style=\"font-weight: 400;\">Weights<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Each field defined in the index configuration can be assigned a weight that plays an important role in ranking the results, these can be used to fine-tune the search relevance. Refer <\/span><a href=\"https:\/\/multisite.korebots.com\/SearchAssist\/?p=1856&amp;preview=true\"><span style=\"font-weight: 400;\">Assigning Weights<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-post-elm post_navigation layout_simple inv_false\"><a class=\"post_navigation-item order_first to_prev\" href=\"https:\/\/multisite.korebots.com\/SearchAssist\/searchassist\/know-your-search-app-lifecycle\/\" title=\"Key Concepts and Search Experience Lifecycle\"><div class=\"post_navigation-item-arrow\"><\/div><div class=\"post_navigation-item-meta\">Previous Post<\/div><div class=\"post_navigation-item-title\"><span>Key Concepts and Search Experience Lifecycle<\/span><\/div><\/a><a class=\"post_navigation-item order_second to_next\" href=\"https:\/\/multisite.korebots.com\/SearchAssist\/concepts\/analyzing-performance-concepts\/get-analytics-and-insights\/\" title=\"Analyzing Metrics\"><div class=\"post_navigation-item-arrow\"><\/div><div class=\"post_navigation-item-meta\">Next Post<\/div><div class=\"post_navigation-item-title\"><span>Analyzing Metrics<\/span><\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Alphabetical list view of relevant generic Search, Bot-platform and SearchAssist platform specific terms: Analytics The analytics feature of the SearchAssist application provides real-time, interactive, and smart insights about the Search Assistant\u2019s performance. Refer Performance Insights. Business Rules Business Rules feature allows you to define and apply those rules to personalize and fine-tune the search results...","protected":false},"author":18,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[51],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts\/1271"}],"collection":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/comments?post=1271"}],"version-history":[{"count":22,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts\/1271\/revisions"}],"predecessor-version":[{"id":3633,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/posts\/1271\/revisions\/3633"}],"wp:attachment":[{"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/media?parent=1271"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/categories?post=1271"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/multisite.korebots.com\/SearchAssist\/wp-json\/wp\/v2\/tags?post=1271"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}